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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25441 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6483 topics in this forum

  1. Login as owner

    By Amir Z,
    • 0 replies
    • 455 views

  2. Cron PHP Version Mismatch

    By ranojit,   
    • 14 replies
    • 7.4k views

  3. logging me out always

    By round1,
    • 2 replies
    • 713 views

  4. Stripe Gateway Error - WHMCS 8.7 w/PHP 8.1

    By jk2035,
    • 2 replies
    • 681 views

  5. Upgrade Failure (stuck on performing update)

    By DanJ,   
    • 10 replies
    • 3k views

  6. Can't update billing address on client side or admin side

    By Evolve Web Hosting,
    • 4 replies
    • 596 views

  7. Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

    By Subwayhost,
    • 1 reply
    • 511 views

  8. Credit cards / Stripe - Automatically switch default card to latest successful card

    By rkok,
    • 0 replies
    • 441 views

  9. Support ticket error

    By Dkuzik,
    • 2 replies
    • 770 views

  10. "Overage Billing Charges" Feature not working as described

    By zsifat,
    • 0 replies
    • 434 views

  11. Payment Methods page redirects to main page!

    By mah1973,
    • 5 replies
    • 730 views

  12. .io Domain Whois

    By ASMHosting,
    • 1 reply
    • 1.4k views

  13. Custom Fields not showing on order form

    By Darren-H,
    • 0 replies
    • 292 views

  14. Password Reset is being sent to the wrong user/client

    By mrtechnik,
    • 4 replies
    • 804 views

  15. Database version '8.7.3-release.1' does not match file version '8.6.1-release.1

    By Rk Barnwal,
    • 1 reply
    • 1.1k views

  16. Incompatible Encoding PHP 8.1

    By Web Host Pro,
    • 3 replies
    • 868 views

  17. Cross Sells

    By Olusola,
    • 6 replies
    • 2k views

  18. How to fix some warnings

    By Jose Cuccovillo,
    • 2 replies
    • 673 views

  19. email security. emails sent by whmcs could be seen by hosting?

    By Ehsan20,
    • 1 reply
    • 530 views

  20. Upgrade failed

    By jubilo,
    • 2 replies
    • 1.2k views

  21. Amazon SES (Simple E-mail Service) Incompatibilities with WHMCS via SMTP

    By aptinno,
    • 4 replies
    • 4.6k views

  22. Security Update 2023-06-20 - Lifetime owners excluded?

    By Jade D,
    • 20 replies
    • 2k views

  23. Getting error "All payment gateways are currently under maintenance, please contact support help desk."

    By Unwritten8035,   
    • 2 replies
    • 1.9k views

  24. Daily Cron Completing Error

    By Mishz0r,
    • 4 replies
    • 1.5k views

  25. "Servers" getting randomly removed

    By Prosecutor,
    • 0 replies
    • 365 views
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