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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34738 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6596 topics in this forum

  1. Cannot find register.php

    By bananacy,
    • 1 reply
    • 707 views

  2. Addon menu not working

    By hmaddy,
    • 1 reply
    • 1.1k views

  3. Google duplicate content report

    By zomex,
    • 6 replies
    • 1.4k views

  4. no loading image in email

    By WebHostingPeople,
    • 0 replies
    • 669 views

  5. WHMCS Affiliates Program doesn't log product purchases and assign commission

    By Precipitate,
    • 2 replies
    • 881 views

  6. Invalid CSRF protection token

    By HarryAdney,
    • 4 replies
    • 3k views

  7. Email Sending Failed - Unable to access email attachment storage.

    By isalih,
    • 0 replies
    • 805 views

  8. Your environment appears to be running a different PHP version

    By cyben76,   
    • 15 replies
    • 12.4k views

  9. No input file specified but correct dir and cron

    By vivaciti,
    • 1 reply
    • 656 views

  10. SSL?

    By Woodson wilkinson,
    • 1 reply
    • 1.1k views

  11. Unable to load mail module: PhpMail

    By earthgirlllc,
    • 8 replies
    • 2k views

  12. Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID:

    By upalm,
    • 4 replies
    • 1.9k views

  13. Digicert error "Rejected" with message "Remote service is temporarily unavailable. Please try again later."

    By JetHosting.ch,
    • 1 reply
    • 783 views

  14. Emails not being sent to support contact

    By Free Range,
    • 0 replies
    • 594 views

  15. Automated Task: Starting SSL Sync

    By PlotHost,
    • 9 replies
    • 5.3k views

  16. Every order made through WHMCS marketplace is missing!

    By FreedomHostUSA,
    • 0 replies
    • 507 views

  17. version 8.1.27 

    By Muneef,
    • 2 replies
    • 1.2k views

  18. Can't add product to cart in whmcs client area!!!

    By webowner,
    • 1 reply
    • 655 views

  19. Error 1013 since upgrading to v8

    By John Kennedy,
    • 2 replies
    • 1.9k views

  20. WHMCS 7.10.2 and PayPal issues

    By Walther,   
    • 5 replies
    • 2.1k views

  21. Admin Email template from email address not editable and not working

    By Ron Smart,
    • 1 reply
    • 614 views

  22. language rewrite issue with 8.6 - 404 error

    By cluster,
    • 2 replies
    • 1.1k views

  23. Exception: Stripe\Exception\UnexpectedValueException: Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID

    By danielsm,
    • 6 replies
    • 2.2k views

  24. Product Addons - custom fields not being requested 1 2

    By Si,
    • 28 replies
    • 8.7k views

  25. $0 invoices generated (Marked PAID) and then correct invoice generated.

    By jamin,
    • 0 replies
    • 558 views
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