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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (33722 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6554 topics in this forum

  1. Admin pop-up shows 'A connectione error...'

    By RISP,
    • 0 replies
    • 736 views

  2. WHMCS talking to Stripe

    By geekcohen,
    • 0 replies
    • 714 views

  3. Auto Renewal = true & Expired Domain Notice = send

    By lutjebroeker,
    • 2 replies
    • 826 views

  4. Support Email Greeting Incorrect

    By joshhw,
    • 2 replies
    • 976 views

  5. "No Invoice" Error

    By Daniel,
    • 0 replies
    • 808 views

  6. Domain Pricing Matrix

    By lance,
    • 1 reply
    • 1k views

  7. Client Contacts Getting CCd on All Ticket Emails

    By slable,
    • 1 reply
    • 1k views

  8. Multicraft Module | WHMCS | Error

    By PeterXonwiiXx,
    • 1 reply
    • 900 views

  9. Plesk usage statistics no longer collected since WHMCS 7.2

    By Hal9000,
    • 1 reply
    • 913 views

  10. Error on checkout after update to 7.2.2 [Urgent]

    By Rodrigo Gomes,   
    • 4 replies
    • 3.9k views

  11. WHMCS - Plesk, 502 Bad Gateway Timeout at ordering

    By nico1102,
    • 2 replies
    • 4k views

  12. {$product.pricing.minprice.cycle} with Monthly Pricing Breakdown enabled on v7+

    By brian!,
    • 0 replies
    • 989 views

  13. WHOIS Lookup Error for .store and .design

    By Hal9000,
    • 5 replies
    • 2.9k views

  14. Best way to generate sitemp.xml file for WHMCS

    By cyberland,   
    • 0 replies
    • 1.4k views

  15. WHMCS License Addon

    By Daniel,
    • 0 replies
    • 1k views

  16. Domain check on client side since upgrade to 7.2

    By IMCWebHost,
    • 2 replies
    • 760 views

  17. Backup Database failed since 7.2.1 update

    By schendra,
    • 3 replies
    • 1.1k views

  18. Domain renewals on payment no longer working since v7.2

    By Hal9000,
    • 11 replies
    • 1.5k views

  19. Sudden Error After 7.2.1 Upgrade

    By Chad,
    • 6 replies
    • 1.7k views

  20. delays in support email ticket creations

    By battles,   
    • 0 replies
    • 946 views

  21. Failed to retrieve latest version

    By TARIMEHR,
    • 4 replies
    • 2.4k views

  22. In case of PayPal: no 'New Account Information' email

    By thomasNL,   
    • 0 replies
    • 841 views

  23. After updating WHMCS v7.0.1 to WHMCS v7.2.1 minor issue | Resloved

    By smarters,   
    • 0 replies
    • 1.8k views

  24. Product Addons price showing as Monthly even tho only Yearly is cycle is active

    By AstritK,   
    • 0 replies
    • 1.5k views

  25. Double payment for the same invoice

    By ChrisTERiS,
    • 0 replies
    • 791 views
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