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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34249 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6566 topics in this forum

  1. Your environment appears to be running a different PHP version

    By cyben76,   
    • 15 replies
    • 12.1k views

  2. No input file specified but correct dir and cron

    By vivaciti,
    • 1 reply
    • 599 views

  3. SSL?

    By Woodson wilkinson,
    • 1 reply
    • 1k views

  4. Unable to load mail module: PhpMail

    By earthgirlllc,
    • 8 replies
    • 1.9k views

  5. Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID:

    By upalm,
    • 4 replies
    • 1.8k views

  6. Digicert error "Rejected" with message "Remote service is temporarily unavailable. Please try again later."

    By JetHosting.ch,
    • 1 reply
    • 718 views

  7. Emails not being sent to support contact

    By Free Range,
    • 0 replies
    • 536 views

  8. Automated Task: Starting SSL Sync

    By PlotHost,
    • 9 replies
    • 5.2k views

  9. Every order made through WHMCS marketplace is missing!

    By FreedomHostUSA,
    • 0 replies
    • 467 views

  10. version 8.1.27 

    By Muneef,
    • 2 replies
    • 1.1k views

  11. Can't add product to cart in whmcs client area!!!

    By webowner,
    • 1 reply
    • 614 views

  12. Error 1013 since upgrading to v8

    By John Kennedy,
    • 2 replies
    • 1.8k views

  13. WHMCS 7.10.2 and PayPal issues

    By Walther,   
    • 5 replies
    • 1.9k views

  14. Admin Email template from email address not editable and not working

    By Ron Smart,
    • 1 reply
    • 546 views

  15. language rewrite issue with 8.6 - 404 error

    By cluster,
    • 2 replies
    • 1.1k views

  16. Exception: Stripe\Exception\UnexpectedValueException: Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID

    By danielsm,
    • 6 replies
    • 2.1k views

  17. Product Addons - custom fields not being requested 1 2

    By Si,
    • 28 replies
    • 8.4k views

  18. $0 invoices generated (Marked PAID) and then correct invoice generated.

    By jamin,
    • 0 replies
    • 514 views

  19. cPanel Backups (no WHM access)

    By Binks,
    • 1 reply
    • 746 views

  20. How to have separate billing address on invoice ?

    By kikloo,
    • 0 replies
    • 500 views

  21. 404 page not found issue on whmcs order plan

    By Yaseen905,
    • 0 replies
    • 701 views

  22. Error: Call to a member function addChild()

    By Hilmi,
    • 1 reply
    • 1k views

  23. Disable debbuging from PHP or dabatase

    By nicolas,
    • 2 replies
    • 1.1k views

  24. Cron PHP Version Mismatch

    By NicoWh,
    • 2 replies
    • 1.9k views

  25. Daily Cron Completing fails due to CentovaCast Addon

    By TrippleEx,
    • 0 replies
    • 477 views
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