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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27386 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6542 topics in this forum

  1. Applying 100% off or $0.00 price Override Promotion on Multiple Items Results in Total Being Subracted from Each Item.

    By Richie Livermore,
    • 2 replies
    • 479 views

  2. OpenSSL (CURL Error: 56 - OpenSSL SSL_read: error:0A000126:SSL routines::unexpected eof while reading, errno 0) Issue on non-cPanel WHMCS

    By pKris,
    • 12 replies
    • 24.3k views

  3. Invoice locking feature

    By whmcs_tsukaeru,
    • 0 replies
    • 389 views

  4. WHMCS is sending lots of Emails

    By a.kia,
    • 6 replies
    • 912 views

  5. Error: Call to a member function getSensitiveDataAttributeName() on null

    By papazetis,   
    • 3 replies
    • 1.9k views

  6. [Solved] /index.php/store/reseller-hosting redirects to /login/

    By Vs Nu,
    • 9 replies
    • 2k views

  7. View "tickets" tab, sorts oldest first

    By krt463,
    • 7 replies
    • 1.9k views

  8. Weird issue with 'All Time' stat going backwards (perhaps after the year ended)

    By slim,
    • 0 replies
    • 531 views

  9. Error: Call to a member function getOnDemandRenewalSettings() on null

    By Muneef,
    • 1 reply
    • 691 views

  10. No idea how this is appearing on client home checkout page, "Complete your order today and save 5%..." Anyone seen this before?

    By TheHackRepairGuy,
    • 8 replies
    • 821 views

  11. Full Friendly URLS not working

    By Ivaylo R D,
    • 0 replies
    • 425 views

  12. Invalid domain name provided error

    By Egoruk,
    • 12 replies
    • 6.7k views

  13. Issue with Automatic Execution of CRON Script in WHMCS

    By omidch4,
    • 7 replies
    • 1.6k views

  14. Impossible to create the root directory "/home2/xxxxx/downloads". mkdir(): Permission denied

    By ttremain,
    • 0 replies
    • 586 views

  15. Admin dashboard fails to load every morning

    By Mike4286,
    • 8 replies
    • 2.2k views

  16. how to fix Exception: Laminas\Diactoros\Exception\InvalidArgumentException

    By asil,   
    • 5 replies
    • 4.2k views

  17. "create new domain" after submit "an unknown error has occured"

    By willsmith2,
    • 0 replies
    • 437 views

  18. Clients can't register: "Please choose your country from the drop down box"

    By FreedomHostUSA,
    • 4 replies
    • 1.3k views

  19. For additional assistance, please reference the WHMCS TroubleShooting Guide »

    By Javed Ahmad,
    • 0 replies
    • 351 views

  20. In footer of whmcs admin dashboard something loading

    By Rk Barnwal,
    • 4 replies
    • 760 views

  21. Class whmcs not found anyone know this problem?

    By ryyy,
    • 2 replies
    • 693 views

  22. Enom Curl 56

    By brianemwd,
    • 8 replies
    • 2.4k views

  23. Fatal error: Invalid opcode

    By BigHarv98,
    • 0 replies
    • 322 views

  24. WHMCS Bridge PHP8 and ionCube 12 Compatibility

    By Hays Sleiman,
    • 2 replies
    • 1.2k views

  25. Invoices are not getting marked as paid

    By GoogieHost,
    • 10 replies
    • 2.8k views
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