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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25054 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6456 topics in this forum

  1. Upgrade Failure (stuck on performing update)

    By DanJ,   
    • 10 replies
    • 2.8k views

  2. Can't update billing address on client side or admin side

    By Evolve Web Hosting,
    • 4 replies
    • 560 views

  3. Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

    By Subwayhost,
    • 1 reply
    • 451 views

  4. Credit cards / Stripe - Automatically switch default card to latest successful card

    By rkok,
    • 0 replies
    • 410 views

  5. Support ticket error

    By Dkuzik,
    • 2 replies
    • 707 views

  6. "Overage Billing Charges" Feature not working as described

    By zsifat,
    • 0 replies
    • 410 views

  7. Payment Methods page redirects to main page!

    By mah1973,
    • 5 replies
    • 695 views

  8. .io Domain Whois

    By ASMHosting,
    • 1 reply
    • 1.3k views

  9. Custom Fields not showing on order form

    By Darren-H,
    • 0 replies
    • 260 views

  10. Password Reset is being sent to the wrong user/client

    By mrtechnik,
    • 4 replies
    • 766 views

  11. Database version '8.7.3-release.1' does not match file version '8.6.1-release.1

    By Rk Barnwal,
    • 1 reply
    • 997 views

  12. Incompatible Encoding PHP 8.1

    By Web Host Pro,
    • 3 replies
    • 738 views

  13. Cross Sells

    By Olusola,
    • 6 replies
    • 1.9k views

  14. How to fix some warnings

    By Jose Cuccovillo,
    • 2 replies
    • 639 views

  15. email security. emails sent by whmcs could be seen by hosting?

    By Ehsan20,
    • 1 reply
    • 473 views

  16. Upgrade failed

    By jubilo,
    • 2 replies
    • 1.2k views

  17. Amazon SES (Simple E-mail Service) Incompatibilities with WHMCS via SMTP

    By aptinno,
    • 4 replies
    • 4.6k views

  18. Security Update 2023-06-20 - Lifetime owners excluded?

    By Jade D,
    • 20 replies
    • 1.9k views

  19. Getting error "All payment gateways are currently under maintenance, please contact support help desk."

    By Unwritten8035,   
    • 2 replies
    • 1.5k views

  20. Daily Cron Completing Error

    By Mishz0r,
    • 4 replies
    • 1.2k views

  21. "Servers" getting randomly removed

    By Prosecutor,
    • 0 replies
    • 338 views

  22. Oops Error in cwp7 module

    By Robert23,
    • 0 replies
    • 394 views

  23. Command failed - 541 Invalid attribute value; INVALID CONTACT [OWNERCONTACT (Missing required attribute; extended parameters for registrant (organization) required)]

    By veolio,   
    • 0 replies
    • 1.4k views

  24. ERR_TOO_MANY_REDIRECTS

    By FutureX,
    • 7 replies
    • 1.9k views

  25. WHMCS 404 not found

    By MrGrey,
    • 1 reply
    • 238 views
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