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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (33712 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6554 topics in this forum

  1. Tips for connecting to GSuite for sending mail

    By WHMCS ChrisD,
    • 15 replies
    • 21.5k views

  2. Opening effective Troubleshooting Issues threads

    By WHMCS ChrisD,   
    • 0 replies
    • 17.7k views

  3. Ticket Reply via addTicketReply API it does not send CC

    By Faisal Ejaz,
    • 2 replies
    • 618 views

  4. Domain Registration Hooks Not Fired on Module Queue Retry

    By Oleksandr,
    • 1 reply
    • 1.7k views

  5. vendor directory displays 404 error instead of 403

    By mirtov,
    • 0 replies
    • 111 views

  6. .in Domain show already registered in whois but its available to registrations

    By sourabh79,   
    • 1 reply
    • 518 views

  7. Invalid CSRF Protection Token

    By Muneef,
    • 1 reply
    • 3.6k views

  8. WHMCS Client and Admin area issues

    By venkat.j,
    • 2 replies
    • 309 views

  9. Email Domain registrar module

    By blakeh,
    • 2 replies
    • 4.5k views

  10. Unable to connect - Too many sessions are already opened

    By Humanbeing,
    • 0 replies
    • 1.9k views

  11. Error in calendar.php – Unsupported operand types (string - int)

    By Skewis,
    • 1 reply
    • 148 views

  12. Email Count: 1 Line "------=_Part_2239815_1457785519.1756351683260" does not match header format! ---

    By displaynameei,
    • 1 reply
    • 1.6k views

  13. Pro Rata Billing

    By TJfromAeroWave,
    • 1 reply
    • 2.1k views

  14. Domain status automatically changed to 'transfer way'

    By Looper,
    • 8 replies
    • 487 views

  15. Stripe Not Showing Payment Button on Invoice Page (but assigned & active)

    By kelc,
    • 2 replies
    • 556 views

  16. SiteJet fatal error on unprocessed/terminated/cancelled orders

    By bluesteam,   
    • 3 replies
    • 530 views

  17. Script kiddies are submitting hundreds of false orders - I can't seem to be able to stop them unless I disable PayPal?

    By Tesla,
    • 1 reply
    • 360 views

  18. WHMCS being used to validate lists of stolen credit cards

    By David Shirley,
    • 1 reply
    • 1.6k views

  19. Unresolvable issues with WHMCS

    By Better Websites,
    • 1 reply
    • 1.7k views

  20. Pay Methods error

    By D9Hosting,
    • 7 replies
    • 3.2k views

  21. I have the latest version of WHMCS and I have a problem with it continually deleting a domain from one of my Plesk servers

    By dscorp,
    • 2 replies
    • 1.5k views

  22. SMTPPassword how stored in database?

    By hogava,
    • 15 replies
    • 4.8k views

  23. Cron Job completion issue .

    By Alex Levi,
    • 5 replies
    • 1.9k views

  24. Connecting old customers to their cpanel and domains after full site reinstall

    By supermanic,
    • 2 replies
    • 1.4k views

  25. [FIXED] Not able to buy hosting when domain already registered

    By spyrosvl,
    • 4 replies
    • 4.6k views
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