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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25051 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6456 topics in this forum

  1. Tips for connecting to GSuite for sending mail

    By WHMCS ChrisD,
    • 14 replies
    • 18.8k views

  2. 8.8 Update Common Problems and Solutions

    By WHMCS John,
    • 0 replies
    • 4.4k views

  3. Opening effective Troubleshooting Issues threads

    By WHMCS ChrisD,   
    • 0 replies
    • 15.2k views

  4. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 326 views

  5. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 8.3k views

  6. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 2 replies
    • 110 views

  7. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 9.8k views

  8. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal,
    • 12 replies
    • 4.7k views

  9. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 394 views

  10. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 266 views

  11. WHMCS migrated to new VPS, cannot log in as admin - CSRF / Login Details Incorrect

    By nf_able,
    • 3 replies
    • 344 views

  12. New Paypal Module Display Issue

    By equiphase,
    • 1 reply
    • 232 views

  13. Smarty Error: Syntax error in template

    By fıratertas,
    • 0 replies
    • 74 views

  14. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By piticu81,
    • 2 replies
    • 223 views

  15. Problem The username must be at least 3 characters when checked requirement Required Field Check Box

    By wpboy,
    • 5 replies
    • 355 views

  16. GoCardless Payment Status Updates

    By Kieran Smith,
    • 15 replies
    • 2.2k views

  17. GoCardless and Xero invoices stuck on Pending Payment

    By Damian,
    • 5 replies
    • 1.3k views

  18. Connection Error: Failed to connect

    By InFinitePro,
    • 8 replies
    • 4.8k views

  19. Cronjob WHMCS error

    By Hydra,
    • 1 reply
    • 265 views

  20. PayPal Payments connection issue

    By ROQ,
    • 1 reply
    • 542 views

  21. Get an errors when I go to client area

    By Ferreirrex,
    • 1 reply
    • 1.8k views

  22. Manual invoicelines do not save

    By Jan38,
    • 2 replies
    • 1.1k views

  23. Order now button take to homepage

    By SaveChanges,   
    • 7 replies
    • 2.2k views

  24. Existing Paypal Agreement Modules Compatibility

    By Sync,
    • 5 replies
    • 5.7k views

  25. Duplicate Domain renewal invoices help

    By Tim Austin,
    • 1 reply
    • 607 views
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