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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (31183 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6550 topics in this forum

  1. Tips for connecting to GSuite for sending mail

    By WHMCS ChrisD,
    • 15 replies
    • 20.9k views

  2. Opening effective Troubleshooting Issues threads

    By WHMCS ChrisD,   
    • 0 replies
    • 17.2k views

  3. Invalid CSRF Protection Token

    By Muneef,
    • 0 replies
    • 206 views

  4. WHMCS Client and Admin area issues

    By venkat.j,
    • 2 replies
    • 126 views

  5. Email Domain registrar module

    By blakeh,
    • 2 replies
    • 4k views

  6. Unable to connect - Too many sessions are already opened

    By Humanbeing,
    • 0 replies
    • 1.5k views

  7. Error in calendar.php – Unsupported operand types (string - int)

    By Skewis,
    • 1 reply
    • 101 views

  8. Email Count: 1 Line "------=_Part_2239815_1457785519.1756351683260" does not match header format! ---

    By displaynameei,
    • 1 reply
    • 1.2k views

  9. Pro Rata Billing

    By TJfromAeroWave,
    • 1 reply
    • 1.7k views

  10. Domain status automatically changed to 'transfer way'

    By Looper,
    • 8 replies
    • 386 views

  11. Stripe Not Showing Payment Button on Invoice Page (but assigned & active)

    By kelc,
    • 2 replies
    • 445 views

  12. SiteJet fatal error on unprocessed/terminated/cancelled orders

    By bluesteam,   
    • 3 replies
    • 460 views

  13. Script kiddies are submitting hundreds of false orders - I can't seem to be able to stop them unless I disable PayPal?

    By Tesla,
    • 1 reply
    • 279 views

  14. WHMCS being used to validate lists of stolen credit cards

    By David Shirley,
    • 1 reply
    • 1.1k views

  15. Unresolvable issues with WHMCS

    By Better Websites,
    • 1 reply
    • 1.3k views

  16. Pay Methods error

    By D9Hosting,
    • 7 replies
    • 2.7k views

  17. I have the latest version of WHMCS and I have a problem with it continually deleting a domain from one of my Plesk servers

    By dscorp,
    • 2 replies
    • 1.1k views

  18. SMTPPassword how stored in database?

    By hogava,
    • 15 replies
    • 4.2k views

  19. Cron Job completion issue .

    By Alex Levi,
    • 5 replies
    • 1.4k views

  20. Connecting old customers to their cpanel and domains after full site reinstall

    By supermanic,
    • 2 replies
    • 1k views

  21. [FIXED] Not able to buy hosting when domain already registered

    By spyrosvl,
    • 4 replies
    • 4.6k views

  22. Clients getting to the /index.php?rp=/user/accounts page allover the client area

    By sweethome,
    • 3 replies
    • 496 views

  23. PHP 8.3 incompatible encoding issue

    By Looper,
    • 1 reply
    • 912 views

  24. Preventing Fake Registrations in WHMCS: How to Address This Issue Without Third-Party Addons

    By Tipu Sultan,
    • 2 replies
    • 1.3k views

  25. Error with Wildcard SSL and WHM cPanel

    By tuthai,
    • 0 replies
    • 849 views
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