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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25247 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6463 topics in this forum

  1. Tips for connecting to GSuite for sending mail

    By WHMCS ChrisD,
    • 14 replies
    • 18.9k views

  2. 8.8 Update Common Problems and Solutions

    By WHMCS John,
    • 0 replies
    • 4.6k views

  3. Opening effective Troubleshooting Issues threads

    By WHMCS ChrisD,   
    • 0 replies
    • 15.3k views

  4. License check: error code: 1015

    By Eduardo G.,
    • 9 replies
    • 2k views

  5. Office 365 Mail Setup

    By J666GAK,
    • 2 replies
    • 149 views

  6. Client not getting Email on Ticket Reply

    By MacemanD,
    • 4 replies
    • 1.3k views

  7. Unable to find results when searching for domain names. The result is blank

    By centos777,
    • 3 replies
    • 145 views

  8. tbllog_register growing again

    By Faizal1,
    • 6 replies
    • 740 views

  9. After upgrading 8.11 , oxapp wont show managed or create new email

    By Mariaj,
    • 0 replies
    • 279 views

  10. POP3 Connection Error 1 2 3

    By WEB Frigate,   
    • 57 replies
    • 30k views

  11. Payments module. GoCardless

    By PapaHausa,
    • 0 replies
    • 188 views

  12. Invoice not being cancelled after automatic termination

    By LittleCreek,
    • 10 replies
    • 361 views

  13. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 4 replies
    • 240 views

  14. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 226 views

  15. Mailchimp Module Exception Errors

    By RogerW,
    • 10 replies
    • 4.5k views

  16. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 469 views

  17. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 8.5k views

  18. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 10.4k views

  19. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal,
    • 12 replies
    • 5.1k views

  20. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 535 views

  21. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 363 views

  22. WHMCS migrated to new VPS, cannot log in as admin - CSRF / Login Details Incorrect

    By nf_able,
    • 3 replies
    • 466 views

  23. New Paypal Module Display Issue

    By equiphase,
    • 1 reply
    • 321 views

  24. Smarty Error: Syntax error in template

    By fıratertas,
    • 0 replies
    • 167 views

  25. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By piticu81,
    • 2 replies
    • 306 views
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