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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

Subforums

  1. Hotfixes   (26917 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6537 topics in this forum

  1. Tips for connecting to GSuite for sending mail

    By WHMCS ChrisD,
    • 15 replies
    • 19.8k views

  2. 8.8 Update Common Problems and Solutions

    By WHMCS John,
    • 0 replies
    • 5.9k views

  3. Opening effective Troubleshooting Issues threads

    By WHMCS ChrisD,   
    • 0 replies
    • 16.1k views

  4. Cron Job completion issue .

    By Alex Levi,
    • 1 reply
    • 91 views

  5. No e-invoice? Really?

    By J-B,
    • 8 replies
    • 1.3k views

  6. Failed to decrypt MarketConnect API token.Please check your CC encryption hash or disconnect and reconnect your MarketConnect account.

    By BMC,
    • 0 replies
    • 46 views

  7. Stripe Not Showing Payment Button on Invoice Page (but assigned & active)

    By kelc,
    • 0 replies
    • 45 views

  8. Preventing Fake Registrations in WHMCS: How to Address This Issue Without Third-Party Addons

    By Tipu Sultan,
    • 0 replies
    • 173 views

  9. Chrome WHMCS Connect problem

    By Nesooo,
    • 3 replies
    • 1.8k views

  10. WHMCS no longer allows videos to be safely embedded in the knowledge-base

    Topic was moved to forum WHMCS 8.13 Release Discussion Board

  11. whmcs and directadmin

    By sahostking,
    • 1 reply
    • 511 views

  12. Product Short Description (Not showing up)

    By Lairdswalker,
    • 3 replies
    • 481 views

  13. .htaccess-nginx whmcs rules issues

    By 0WebHost,
    • 4 replies
    • 674 views

  14. Unable to build route path for admin-getting-started-index

    By Negar,
    • 7 replies
    • 424 views

  15. Domain Registration Page not loading

    By hmaddy,
    • 2 replies
    • 716 views

  16. Email Template and Preview Different from Received Email

    By ABrand,
    • 5 replies
    • 1.1k views

  17. Column not found error

    By iHelpersLLC,
    • 14 replies
    • 8.1k views

  18. Domain registration flow

    By pocomd,
    • 5 replies
    • 562 views

  19. Problem with 0 or 1 change remaining after paying some invoices

    By Negar,
    • 0 replies
    • 246 views

  20. Client error in front end

    By SamRudd1152,   
    • 6 replies
    • 2.1k views

  21. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal,
    • 13 replies
    • 8.2k views

  22. Ticket mail import log column display issue

    By SamS1,
    • 4 replies
    • 973 views

  23. Issue Rendering Certain Video Embeds from Client Submissions

    By bernier2254,
    • 0 replies
    • 424 views

  24. Files attached in tickets are not being sent, but we do receive clients attachments

    By cuenta0gow,
    • 1 reply
    • 484 views

  25. Email Campaigns

    By Frozen233,
    • 7 replies
    • 4.2k views
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