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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27385 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6542 topics in this forum

  1. Tips for connecting to GSuite for sending mail

    By WHMCS ChrisD,
    • 15 replies
    • 20.1k views

  2. Opening effective Troubleshooting Issues threads

    By WHMCS ChrisD,   
    • 0 replies
    • 16.4k views

  3. WHMCS being used to validate lists of stolen credit cards

    By David Shirley,
    • 1 reply
    • 478 views

  4. Unresolvable issues with WHMCS

    By Better Websites,
    • 1 reply
    • 566 views

  5. Script kiddies are submitting hundreds of false orders - I can't seem to be able to stop them unless I disable PayPal?

    By Tesla,
    • 0 replies
    • 139 views

  6. SiteJet fatal error on unprocessed/terminated/cancelled orders

    By bluesteam,
    • 2 replies
    • 309 views

  7. Pay Methods error

    By D9Hosting,
    • 7 replies
    • 1.9k views

  8. I have the latest version of WHMCS and I have a problem with it continually deleting a domain from one of my Plesk servers

    By dscorp,
    • 2 replies
    • 444 views

  9. Stripe Not Showing Payment Button on Invoice Page (but assigned & active)

    By kelc,
    • 1 reply
    • 263 views

  10. SMTPPassword how stored in database?

    By hogava,
    • 15 replies
    • 3.4k views

  11. Cron Job completion issue .

    By Alex Levi,
    • 5 replies
    • 668 views

  12. Connecting old customers to their cpanel and domains after full site reinstall

    By supermanic,
    • 2 replies
    • 181 views

  13. [FIXED] Not able to buy hosting when domain already registered

    By spyrosvl,
    • 4 replies
    • 4.4k views

  14. Clients getting to the /index.php?rp=/user/accounts page allover the client area

    By sweethome,
    • 3 replies
    • 417 views

  15. PHP 8.3 incompatible encoding issue

    By Looper,
    • 1 reply
    • 238 views

  16. Preventing Fake Registrations in WHMCS: How to Address This Issue Without Third-Party Addons

    By Tipu Sultan,
    • 2 replies
    • 629 views

  17. Error with Wildcard SSL and WHM cPanel

    By tuthai,
    • 0 replies
    • 225 views

  18. No e-invoice? Really?

    By J-B,
    • 8 replies
    • 1.5k views

  19. Failed to decrypt MarketConnect API token.Please check your CC encryption hash or disconnect and reconnect your MarketConnect account.

    By BMC,
    • 0 replies
    • 207 views

  20. Chrome WHMCS Connect problem

    By Nesooo,
    • 3 replies
    • 2k views

  21. whmcs and directadmin

    By sahostking,
    • 1 reply
    • 671 views

  22. Product Short Description (Not showing up)

    By Lairdswalker,
    • 3 replies
    • 673 views

  23. .htaccess-nginx whmcs rules issues

    By 0WebHost,
    • 4 replies
    • 868 views

  24. Unable to build route path for admin-getting-started-index

    By Negar,
    • 7 replies
    • 683 views

  25. Domain Registration Page not loading

    By hmaddy,
    • 2 replies
    • 924 views
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