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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (30041 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6549 topics in this forum

  1. Accidently removed gooogle recaptcha from google account now facing " ERROR for site owner: Invalid site key "

    By kaleem,
    • 1 reply
    • 446 views

  2. PayPal auto renew issue rolling over missed payments to current month

    By ROQ,
    • 0 replies
    • 750 views

  3. Templates_c change folder and permission error

    By Aussie5,
    • 1 reply
    • 470 views

  4. Error when using more than php 7.4 version

    By QenvingQ,   
    • 2 replies
    • 1.7k views

  5. Strange wheel spinning on a new page - How can i fix it

    By monsterit,
    • 0 replies
    • 645 views

  6. Mismatching client id with userid issue

    By dimgr,
    • 1 reply
    • 764 views

  7. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. To receive a more detailed error message, please enable Display Errors via General Settings. Learn More »

    By MCDCONCEPTS,
    • 1 reply
    • 768 views

  8. Pending Order

    By L.SIM,
    • 1 reply
    • 787 views

  9. Problems with cron post update.

    By Urbexy,
    • 2 replies
    • 754 views

  10. Does not send email when manually crediting a payment 1 2

    By edumac,   
    • 30 replies
    • 392.7k views

  11. WHMCS compatibility with Plesk 18.0.62 API Changes

    By nmdpa3,
    • 2 replies
    • 783 views

  12. ResellerClub + .COM.BR domains

    By RayTF,
    • 2 replies
    • 781 views

  13. Unexpected reCAPTCHA verification result: CURL Error: 28 - Connection timed out

    By Paul Steinbrueck,
    • 0 replies
    • 504 views

  14. No Domain Registration Happening with Hosting Orders

    By Humanbeing,
    • 1 reply
    • 521 views

  15. Error We were unable to connect your account. Please contact your system administrator

    By graisbeck,
    • 10 replies
    • 7.4k views

  16. Due date is unchanged if user pay through a specific payment gateway

    By KwaiTushan,
    • 0 replies
    • 341 views

  17. domain transfer error

    By Thierry Boulay,
    • 4 replies
    • 622 views

  18. custom css not showing on twenty-one child theme

    By monsterit,
    • 14 replies
    • 1.5k views

  19. WHMCSThemes.com closed down now my site won't load correctly...HELP!

    By mrT,
    • 0 replies
    • 387 views

  20. Product description html isn't working

    By truckerwes24,
    • 0 replies
    • 341 views

  21. How to clear all credit card and token data within WHMCS database

    By arnyphp,
    • 0 replies
    • 664 views

  22. Stripe warnings: full card numbers

    By niels,
    • 1 reply
    • 2.1k views

  23. New Clients added on scripting in WHMCS from smarters

    By maxmoto,
    • 1 reply
    • 554 views

  24. Domain search not working

    By abdulah,
    • 3 replies
    • 692 views

  25. E-Mail from WHMCS ends up in Junk/Spam Folder of outlook.com / gmail

    By mhermann,
    • 24 replies
    • 4.5k views
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