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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34249 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6566 topics in this forum

  1. LogicException: The root path /home/username is not readable.

    By WebHostingPeople,   
    • 3 replies
    • 754 views

  2. SMTP Debug: SMTP INBOUND: "221

    By Muneef,
    • 2 replies
    • 780 views

  3. Encryption hash is missing or damaged. Department POP auth settings could not be decrypted.

    By Tratty12,
    • 3 replies
    • 1.3k views

  4. 22 second delay on loading pages in client area

    By Mark P,
    • 4 replies
    • 1.5k views

  5. 0 Invoices Created

    By JohhnyPops,
    • 2 replies
    • 534 views

  6. "The following replies were blocked and not visible on this ticket"

    By John Kennedy,
    • 0 replies
    • 415 views

  7. 14:34 Error: Error: Call to undefined method WHMCS\License::getRegistrationDate() in

    By Muneef,
    • 3 replies
    • 1.6k views

  8. Encryption problem on my WHMCS

    By Huhu,
    • 9 replies
    • 2.5k views

  9. WHMCS Bridge & URL

    By PerfexDigital,
    • 3 replies
    • 2.1k views

  10. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By futuristicneeds,
    • 2 replies
    • 703 views

  11. GetInvoice API - Custom Field

    By Daryl17030,
    • 0 replies
    • 617 views

  12. Late Payment Fees added on the wrong date

    By PoSilCo,
    • 0 replies
    • 539 views

  13. Client receives suspicious link warning when I send a payment collection email

    By enduringfruits,
    • 0 replies
    • 498 views

  14. Email Sending Failed - Invalid address

    By Dave the DON,
    • 1 reply
    • 642 views

  15. Email Text for Paypal Subscription Invoice to Customer

    By Evolve Web Hosting,
    • 4 replies
    • 1.9k views

  16. No 8.8.0 hotfixes?

    By SeanP,
    • 12 replies
    • 9k views

  17. Stripe design at checkout (colors)

    By Percobus,
    • 0 replies
    • 528 views

  18. System problem whmcs v8.10 error

    By David-web,
    • 2 replies
    • 2k views

  19. Fatal error:  Declaration of GuzzleHttp\\Psr7\\Request::getRequestTarget() must be compatible with Psr\\Http\\Message\\RequestInterface::getRequestTarget()

    By yrmallu,
    • 0 replies
    • 799 views

  20. cPanel log in redirects to server IP and not hostname

    By jtgroup,
    • 3 replies
    • 2k views

  21. Accidently removed gooogle recaptcha from google account now facing " ERROR for site owner: Invalid site key "

    By kaleem,
    • 1 reply
    • 530 views

  22. PayPal auto renew issue rolling over missed payments to current month

    By ROQ,
    • 0 replies
    • 827 views

  23. Templates_c change folder and permission error

    By Aussie5,
    • 1 reply
    • 563 views

  24. Error when using more than php 7.4 version

    By QenvingQ,   
    • 2 replies
    • 1.9k views

  25. Strange wheel spinning on a new page - How can i fix it

    By monsterit,
    • 0 replies
    • 765 views
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