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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34502 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6591 topics in this forum

  1. After upgrading 8.11 , oxapp wont show managed or create new email

    By Mariaj,
    • 0 replies
    • 673 views

  2. POP3 Connection Error 1 2 3

    By WEB Frigate,   
    • 57 replies
    • 36k views

  3. Upgraded from 8.10 to 8.11 release and now unable to login to admin panel due to recaptcha not showing visibly or working

    By phoenix007,
    • 10 replies
    • 6.6k views

  4. Invoice not being cancelled after automatic termination

    By LittleCreek,
    • 10 replies
    • 1.9k views

  5. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 4 replies
    • 779 views

  6. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 545 views

  7. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 1.2k views

  8. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 11.7k views

  9. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 18.4k views

  10. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 1.7k views

  11. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 975 views

  12. WHMCS migrated to new VPS, cannot log in as admin - CSRF / Login Details Incorrect

    By nf_able,
    • 3 replies
    • 1k views

  13. New Paypal Module Display Issue

    By equiphase,
    • 1 reply
    • 647 views

  14. Smarty Error: Syntax error in template

    By fıratertas,
    • 0 replies
    • 499 views

  15. Refunded Card payment - and look at the date!

    By slim,   
    • 7 replies
    • 3.2k views

  16. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By piticu81,
    • 2 replies
    • 1k views

  17. Problem The username must be at least 3 characters when checked requirement Required Field Check Box

    By wpboy,
    • 5 replies
    • 990 views

  18. GoCardless and Xero invoices stuck on Pending Payment

    By Damian,
    • 5 replies
    • 2.3k views

  19. Connection Error: Failed to connect

    By InFinitePro,
    • 8 replies
    • 7.2k views

  20. Cronjob WHMCS error

    By Hydra,
    • 1 reply
    • 832 views

  21. Get an errors when I go to client area

    By Ferreirrex,
    • 1 reply
    • 3.6k views

  22. Manual invoicelines do not save

    By Jan38,
    • 2 replies
    • 1.6k views

  23. Order now button take to homepage

    By SaveChanges,   
    • 7 replies
    • 3.4k views

  24. Existing Paypal Agreement Modules Compatibility

    By Sync,
    • 5 replies
    • 6.5k views

  25. Tickets - Invalid attachment index requested for deletion

    By paulie,
    • 0 replies
    • 2k views
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