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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26263 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6525 topics in this forum

  1. Encryption hash is missing or damaged. Department POP auth settings could not be decrypted.

    By Tratty12,
    • 3 replies
    • 932 views

  2. 22 second delay on loading pages in client area

    By Mark P,
    • 4 replies
    • 718 views

  3. 0 Invoices Created

    By JohhnyPops,
    • 2 replies
    • 372 views

  4. "The following replies were blocked and not visible on this ticket"

    By John Kennedy,
    • 0 replies
    • 280 views

  5. 14:34 Error: Error: Call to undefined method WHMCS\License::getRegistrationDate() in

    By Muneef,
    • 3 replies
    • 997 views

  6. Encryption problem on my WHMCS

    By Huhu,
    • 9 replies
    • 1.9k views

  7. WHMCS Bridge & URL

    By PerfexDigital,
    • 3 replies
    • 1.3k views

  8. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By futuristicneeds,
    • 2 replies
    • 518 views

  9. GetInvoice API - Custom Field

    By Daryl17030,
    • 0 replies
    • 319 views

  10. Late Payment Fees added on the wrong date

    By PoSilCo,
    • 0 replies
    • 374 views

  11. Client receives suspicious link warning when I send a payment collection email

    By enduringfruits,
    • 0 replies
    • 343 views

  12. Email Sending Failed - Invalid address

    By Dave the DON,
    • 1 reply
    • 499 views

  13. Email Text for Paypal Subscription Invoice to Customer

    By Evolve Web Hosting,
    • 4 replies
    • 1.6k views

  14. No 8.8.0 hotfixes?

    By SeanP,
    • 12 replies
    • 8.4k views

  15. Stripe design at checkout (colors)

    By Percobus,
    • 0 replies
    • 362 views

  16. System problem whmcs v8.10 error

    By David-web,
    • 2 replies
    • 1.7k views

  17. Fatal error:  Declaration of GuzzleHttp\\Psr7\\Request::getRequestTarget() must be compatible with Psr\\Http\\Message\\RequestInterface::getRequestTarget()

    By yrmallu,
    • 0 replies
    • 538 views

  18. cPanel log in redirects to server IP and not hostname

    By jtgroup,
    • 3 replies
    • 1.4k views

  19. Accidently removed gooogle recaptcha from google account now facing " ERROR for site owner: Invalid site key "

    By kaleem,
    • 1 reply
    • 350 views

  20. PayPal auto renew issue rolling over missed payments to current month

    By ROQ,
    • 0 replies
    • 394 views

  21. Templates_c change folder and permission error

    By Aussie5,
    • 1 reply
    • 371 views

  22. Error when using more than php 7.4 version

    By QenvingQ,   
    • 2 replies
    • 1.3k views

  23. Strange wheel spinning on a new page - How can i fix it

    By monsterit,
    • 0 replies
    • 493 views

  24. Mismatching client id with userid issue

    By dimgr,
    • 1 reply
    • 678 views

  25. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. To receive a more detailed error message, please enable Display Errors via General Settings. Learn More »

    By MCDCONCEPTS,
    • 1 reply
    • 427 views
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