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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34738 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6596 topics in this forum

  1. Unable to login to admin console - CAPTCHA Errors

    By J666GAK,
    • 1 reply
    • 726 views

  2. Daily Cron problem

    By Brain,
    • 2 replies
    • 1k views

  3. Unable to find results when searching for domain names. The result is blank

    By centos777,
    • 4 replies
    • 897 views

  4. Incompatible encoding behavior

    By Dario,
    • 0 replies
    • 537 views

  5. Office 365 Mail Setup

    By J666GAK,
    • 3 replies
    • 845 views

  6. License check: error code: 1015

    By Eduardo G.,
    • 9 replies
    • 3.8k views

  7. After upgrading 8.11 , oxapp wont show managed or create new email

    By Mariaj,
    • 0 replies
    • 703 views

  8. POP3 Connection Error 1 2 3

    By WEB Frigate,   
    • 57 replies
    • 36.4k views

  9. Upgraded from 8.10 to 8.11 release and now unable to login to admin panel due to recaptcha not showing visibly or working

    By phoenix007,
    • 10 replies
    • 6.7k views

  10. Invoice not being cancelled after automatic termination

    By LittleCreek,
    • 10 replies
    • 2k views

  11. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 4 replies
    • 819 views

  12. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 569 views

  13. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 1.2k views

  14. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 12.1k views

  15. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 19.5k views

  16. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 1.8k views

  17. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 2.8k views

  18. WHMCS migrated to new VPS, cannot log in as admin - CSRF / Login Details Incorrect

    By nf_able,
    • 3 replies
    • 1.1k views

  19. New Paypal Module Display Issue

    By equiphase,
    • 1 reply
    • 687 views

  20. Smarty Error: Syntax error in template

    By fıratertas,
    • 0 replies
    • 535 views

  21. Refunded Card payment - and look at the date!

    By slim,   
    • 7 replies
    • 3.3k views

  22. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By piticu81,
    • 2 replies
    • 1.1k views

  23. Problem The username must be at least 3 characters when checked requirement Required Field Check Box

    By wpboy,
    • 5 replies
    • 1.1k views

  24. GoCardless and Xero invoices stuck on Pending Payment

    By Damian,
    • 5 replies
    • 2.4k views

  25. Connection Error: Failed to connect

    By InFinitePro,
    • 8 replies
    • 7.4k views
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