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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25950 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6522 topics in this forum

  1. Unable to complete incremental updates: Unable to import the 8.12.0 database file

    By ghmercado,
    • 2 replies
    • 10.8k views

  2. Email reminders being sent incorrectly

    By so86,
    • 0 replies
    • 193 views

  3. Whmcs sef URL problem

    By Slaweally,
    • 2 replies
    • 277 views

  4. Order Accept Encountered Problems No nameservers are defined for the server this domain is assigned to. Please correct and try again.

    By battles,   
    • 24 replies
    • 8.3k views

  5. Remove Password From Order Form and send Password via Email to clients

    By Syed Ans Shah,
    • 10 replies
    • 2.2k views

  6. new paypal module did not worked for me

    By AladdinJ,
    • 0 replies
    • 270 views

  7. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By Jessica W,
    • 4 replies
    • 302 views

  8. Intermittent Pending Status in WHMCS with DirectAdmin Integration

    By maybeshaed,
    • 0 replies
    • 245 views

  9. Unable to login to admin console - CAPTCHA Errors

    By J666GAK,
    • 1 reply
    • 455 views

  10. Daily Cron problem

    By Brain,
    • 2 replies
    • 544 views

  11. I don't know what is the issue

    By Amr Mahmoud,
    • 4 replies
    • 928 views

  12. Unable to find results when searching for domain names. The result is blank

    By centos777,
    • 4 replies
    • 441 views

  13. Incompatible encoding behavior

    By Dario,
    • 0 replies
    • 291 views

  14. Office 365 Mail Setup

    By J666GAK,
    • 3 replies
    • 478 views

  15. License check: error code: 1015

    By Eduardo G.,
    • 9 replies
    • 2.4k views

  16. After upgrading 8.11 , oxapp wont show managed or create new email

    By Mariaj,
    • 0 replies
    • 452 views

  17. POP3 Connection Error 1 2 3

    By WEB Frigate,   
    • 57 replies
    • 31.6k views

  18. Upgraded from 8.10 to 8.11 release and now unable to login to admin panel due to recaptcha not showing visibly or working

    By phoenix007,
    • 10 replies
    • 4.9k views

  19. Invoice not being cancelled after automatic termination

    By LittleCreek,
    • 10 replies
    • 846 views

  20. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 4 replies
    • 414 views

  21. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 351 views

  22. Mailchimp Module Exception Errors

    By RogerW,
    • 10 replies
    • 4.7k views

  23. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 687 views

  24. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 9.4k views

  25. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 12.5k views
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