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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26300 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6525 topics in this forum

  1. Duplicate Charge

    By UXmedia,   
    • 6 replies
    • 2.4k views

  2. Errors while connecting WHMCS BRIDGE and no official troubleshooting tutorials are working for me

    By achilles71,
    • 2 replies
    • 2.5k views

  3. Error We were unable to connect your account. Please contact your system administrator.

    By mattpursuit,
    • 0 replies
    • 819 views

  4. Ioncube clarification WHMCS 8.6

    By sol2010,
    • 2 replies
    • 436 views

  5. Cron running before it should

    By Linuc82,
    • 3 replies
    • 704 views

  6. PHP 8.1 and Ioncube for Developers

    By Hostinfacil.co,   
    • 4 replies
    • 2.6k views

  7. Class 'WHMCS\Module\Mail\SmtpOauth' not found

    By yswery,   
    • 1 reply
    • 437 views

  8. How to disable captcha from domain register page?

    By Shobha Patwal,
    • 6 replies
    • 4.6k views

  9. Disable Recaptcha

    By Arman021,
    • 0 replies
    • 438 views

  10. Invoice generated with removed payment gateway

    By tuga,
    • 8 replies
    • 1.1k views

  11. Downloading Backup Database Not working and filling up Cpanel TMP Drive with attempts

    By garybarr,   
    • 5 replies
    • 2.7k views

  12. Updating via cli

    By xyzulu,
    • 3 replies
    • 1.6k views

  13. Access token not active

    By sol2010,
    • 0 replies
    • 1.1k views

  14. Hosting notice did not go out after I deleted Paypal as payment option

    By dawn86406,   
    • 2 replies
    • 661 views

  15. Office 365 Oauth - Bad Request

    By productiveit,
    • 11 replies
    • 1.6k views

  16. Mailchimp is failing after last update

    By Web Host Pro,
    • 2 replies
    • 978 views

  17. PDF Invoice Email and Adm Area do Not Shown

    By Claudio silva,   
    • 0 replies
    • 1.3k views

  18. (Another) issue in Premium domains management

    By Remitur,   
    • 3 replies
    • 945 views

  19. replies to tickets being blocked

    By snake,
    • 4 replies
    • 1.9k views

  20. Stuck verifying domain and checkout gives 404 error

    By MadsDK,
    • 3 replies
    • 1.4k views

  21. Hostbile Ceo

    By ElAhmedi Mohamed,
    • 0 replies
    • 547 views

  22. support tickets office 365 oauth import not working

    By monsterit,
    • 1 reply
    • 880 views

  23. Gateway of 8.0.0 has encrypted fields？

    By tension,
    • 19 replies
    • 5.6k views

  24. empty fields in custom field

    By johncovena,
    • 0 replies
    • 333 views

  25. POP3 import not working

    By Chalipa,
    • 1 reply
    • 676 views
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