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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26739 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6533 topics in this forum

  1. Duplicated email templates

    By Krasivye,
    • 0 replies
    • 611 views

  2. Less than optimal translation in Dutch

    By cascer1,
    • 2 replies
    • 798 views

  3. iPhone App not working on iPhone 6 IOS 8.1

    By wouter.galia,
    • 3 replies
    • 791 views

  4. [iWHMCS] unable to select text in support tickets

    By websavers,
    • 0 replies
    • 541 views

  5. Dashboard errors

    By sgrayban,
    • 1 reply
    • 780 views

  6. Plesk Product/Subscription Password Security Error code: 1019 when plesk password reqs set to high

    By websavers,
    • 3 replies
    • 1.6k views

  7. Project Management Addon: Direct linking to project fails with "Access Denied"

    By websavers,
    • 1 reply
    • 625 views

  8. Adding payment to merged invoice, sends out parent invoices emails

    By Eminos,
    • 3 replies
    • 834 views

  9. Refund Transaction does-not reduce amount from credits

    By AndyW,
    • 4 replies
    • 1.1k views

  10. activation date, due date, invoice data questions

    By massa,
    • 8 replies
    • 1.6k views

  11. Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

    By websavers,
    • 1 reply
    • 1.9k views

  12. Bug in bulk price updater - v 5.3.10

    By skoda,
    • 1 reply
    • 691 views

  13. InvoiceCreationPreEmail not working

    By Kian,
    • 3 replies
    • 1.4k views

  14. Redirection doesn't happen in 5.3.10 on forwardpage.tpl

    By paperweight,
    • 1 reply
    • 625 views

  15. Misspelt word - Admin language file, English

    By aus_dave,
    • 3 replies
    • 672 views

  16. Order Confirmation Email Not Showing VAT/TAX on Upgrades

    By Mark Donne,
    • 1 reply
    • 747 views

  17. Error control bug with invoices, transactions, orders

    By durangod,
    • 1 reply
    • 884 views

  18. Reporting incorrect whois server for the TLD .eu

    By DS-Dennis,
    • 4 replies
    • 899 views

  19. Disabling SSL3 in Apache prevents Paypal IPN Callback

    By diablotf,
    • 1 reply
    • 975 views

  20. iWHMCS Billing tab numerical displays need to be tweaked

    By websavers,
    • 3 replies
    • 725 views

  21. Links in email templates not rendering correctly

    By itsmir,
    • 1 reply
    • 834 views

  22. Ticket from Sub-Accounts and wrong CC Recipients

    By ditto,
    • 3 replies
    • 766 views

  23. Changed paid invoices after merge Client accounts

    By com2,
    • 1 reply
    • 694 views

  24. Adding payment to invoice via iWHMCS does not send confirmation via email.

    By Damo,
    • 1 reply
    • 748 views

  25. The send message option on product tab sends to random clients.

    By ADz83,
    • 3 replies
    • 611 views
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