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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25098 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6457 topics in this forum

  1. 2 problems, Affliates not working correctly and Reseller accounts aren't being read from Plesk

    By solidblueliquid,   
    • 1 reply
    • 852 views

  2. Urgent support request : Attribute Package Name "unlimited" not found on server

    By snowdragon4311,
    • 2 replies
    • 1.3k views

  3. Recurring Billing through Cron Job not working any longer, why?

    By NVious,   
    • 2 replies
    • 1.9k views

  4. Authorize.net CIM Error when updating payment info

    By blogicdesigns,   
    • 0 replies
    • 1.4k views

  5. Ticket Notifications

    By Bertie,
    • 3 replies
    • 592 views

  6. Question about WHMCS stripe gateway

    By ocastaned,
    • 1 reply
    • 598 views

  7. Domainchecker is still alive on 7 ?

    By nimafire,
    • 3 replies
    • 543 views

  8. listpkgs error

    By ps25,
    • 1 reply
    • 538 views

  9. CURL Error: 35 Unknown SSL protocol error in connection to httpapi.com:443 after migrate whmcs

    By soportenetq,   
    • 1 reply
    • 8.2k views

  10. Invalid Licence During Cron

    By xinlon,
    • 1 reply
    • 628 views

  11. Wrong price

    By cedricrausch,
    • 6 replies
    • 856 views

  12. Check for updates no longer works since WHMCS 7.2

    By Hal9000,
    • 3 replies
    • 1.1k views

  13. JSON not installed error, but JSON IS there!

    By iHelpersLLC,
    • 1 reply
    • 5.1k views

  14. Fatal Error

    By MaikelVE,
    • 2 replies
    • 3.6k views

  15. Ticket System - Customer Response Showing Incorrect Time

    By tommyquang,
    • 1 reply
    • 1.1k views

  16. User login errors but is using the correct info, I can log into their account fine.

    By maestroc,
    • 0 replies
    • 479 views

  17. {$addon.billingcycle} always shows monthly

    By Si,
    • 3 replies
    • 662 views

  18. The admin section for each account's plans has a css error

    By Web Host Pro,   
    • 3 replies
    • 794 views

  19. WHMS / WHM cPanel DNS ZONE

    By PayoFigueroa,   
    • 0 replies
    • 964 views

  20. Unable to access the payment gateway, configgateways.php (eway.php)

    By HarryAdney,   
    • 3 replies
    • 1.9k views

  21. WHMCS and Plesk domains with multiple configurable options issues

    By bcurtis,
    • 0 replies
    • 971 views

  22. Vacancy - WHMCS Technical Support Analyst

    By WHMCS John,
    • 0 replies
    • 905 views

  23. The problem when entering the management

    By past,
    • 1 reply
    • 651 views

  24. Google Analytics Cross Domain Checking?

    By Magistar,
    • 2 replies
    • 762 views

  25. [UNCONFIRMED] Clients can't login after update to 7.2.x

    By SubPixel,
    • 1 reply
    • 825 views
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