brackmr Posted October 2, 2017 Share Posted October 2, 2017 when I arrive here https://www.whmcs.com/members/clientarea.php the email address & password I try to use do not work. When I try to use the forgot password to reset I do not receive and email to do so ( I am guessing that I mistyped the email address). I purchased the package to have WHMCS Staff finish setting up my WHMCS installation and I would like to complete that purchase. How do I reset this so I can get into my account? Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted October 2, 2017 Share Posted October 2, 2017 Hello Brackmr, Thanks for your post on the WHMCS.Community Can you please tell me if you purchased your license directly from WHMCS? If you did please send me a private message with the License ID to locate this account. Link to comment Share on other sites More sharing options...
brackmr Posted October 12, 2017 Author Share Posted October 12, 2017 I was using the wrong credentials on the wrong site. user error problem solved. Link to comment Share on other sites More sharing options...
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