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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (33722 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6554 topics in this forum

  1. Problem with sessions not keeping logged in on smartphone

    By vinc1402,
    • 4 replies
    • 1.2k views

  2. Domain lookup not showing any results

    By avisingh24,
    • 1 reply
    • 838 views

  3. Something went wrong and we couldn't process your request.

    By T-Bag,
    • 1 reply
    • 706 views

  4. Ignore

    By Ragonz,
    • 0 replies
    • 603 views

  5. Oops Message When Using Search - No Error Message (v 7.4.2)

    By R-n-R,
    • 0 replies
    • 758 views

  6. Mass Delete Spam Clients not working

    By Subwayhost,   
    • 7 replies
    • 2.3k views

  7. Taking for ever to load

    By EncryptionXYZ,
    • 0 replies
    • 520 views

  8. Renew now option broke

    By Web Host Pro,   
    • 1 reply
    • 1.1k views

  9. tbladminlog won't clean

    By snake,
    • 3 replies
    • 1.2k views

  10. Need a Hand - WHMCS Website

    By AnthonyMorant,
    • 1 reply
    • 960 views

  11. Issues needing attention says 1 in widget but none in dash

    By inteldigital,
    • 3 replies
    • 918 views

  12. smarty error in email ticket notification

    By Remitur,
    • 1 reply
    • 928 views

  13. Error After Upgrade

    By wesways,
    • 2 replies
    • 3.8k views

  14. POP3 import no longer working on 7.5

    By zlib,
    • 5 replies
    • 2.7k views

  15. Error: Call to undefined function WHMCS

    By csmonline,
    • 1 reply
    • 1.7k views

  16. Domain Registration Problem

    By John.Helyar,
    • 3 replies
    • 1.5k views

  17. lfd on ns1.servername.co.za: Excessive resource usage: servername (19518 (Parent PID:19511))

    By spartanza,
    • 0 replies
    • 858 views

  18. cPanel Connection Trouble

    By Snownode,
    • 1 reply
    • 743 views

  19. No ReCaptcha on Review & Checkout page

    By flywheel,
    • 1 reply
    • 815 views

  20. LiveChat not working on Php 7.2

    By cosmin,
    • 0 replies
    • 798 views

  21. Cron not working

    By Riven,
    • 9 replies
    • 5k views

  22. Blank page after updating: Loaded English Language Files

    By linux4me,   
    • 9 replies
    • 5.4k views

  23. Total Due Today Value Incorrect

    By Ksouthern,
    • 0 replies
    • 658 views

  24. Oops! Something went wrong and we couldn't process your request.

    By adz1111,
    • 3 replies
    • 2.4k views

  25. Blank page after upgrade to WHMCS 7.5

    By vasil_uhmk,   
    • 4 replies
    • 3.1k views
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