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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25700 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6499 topics in this forum

  1. blank page after upgrade to 7.5.0

    By bedet,
    • 2 replies
    • 757 views

  2. Error code: 1014. Error message - Plesk integration

    By Prachi,
    • 1 reply
    • 1.2k views

  3. My clients can't login

    By Bridgett,   
    • 12 replies
    • 9.3k views

  4. Product Next Due Date not updated after invoice creations

    By mpw,
    • 0 replies
    • 524 views

  5. All products after add to card broken after update

    By battles,   
    • 2 replies
    • 1.7k views

  6. support tickets issue for 25+ tickets

    By Ian Hitt,
    • 3 replies
    • 578 views

  7. Domain renewals page: Uncaught TypeError: WHMCS.utils.getRouteUrl is not a function at recalculateRenewalTotals

    By glenn,
    • 3 replies
    • 1.5k views

  8. htaccess code killing domain searches

    By Daskew78,
    • 3 replies
    • 839 views

  9. getting error on whmcs domain Availability

    By Alucard2008,
    • 10 replies
    • 2.7k views

  10. whmcsBaseUrl is not defined

    By Kirill,
    • 6 replies
    • 2.3k views

  11. Bank Account Text Fields Not Showing In Checkout Page

    By Bishal,
    • 5 replies
    • 752 views

  12. Prepared statement needs to be re-prepared

    By andrei1989,
    • 0 replies
    • 671 views

  13. Check WHMCS version without logging into admin

    By sanfran1,
    • 2 replies
    • 2.4k views

  14. upgraded our system to 7.5 version exception 'Whoops\Exception\ErrorException' with message 'Cannot redeclare loadgatewaymodule()' in :0

    By noufel,
    • 4 replies
    • 3.3k views

  15. Password with a strength rating of 95 or higher.

    By skins,
    • 4 replies
    • 763 views

  16. Parmeter missing username

    By johnnybgoodwin,   
    • 15 replies
    • 4.2k views

  17. ERROR: INVALID BILLING CYCLE

    By Dexterity Logics,
    • 1 reply
    • 876 views

  18. Can't login on mobile

    By BLHosting,
    • 2 replies
    • 623 views

  19. Order Summary - Tax rule error

    By johnmg007,
    • 1 reply
    • 923 views

  20. Warnings in Admin Section.

    By MartinPorter,
    • 1 reply
    • 539 views

  21. Domain Add to Cart button don't work in Standard Cart

    By aquiss,
    • 4 replies
    • 2.1k views

  22. password problems to administrative area.

    By MartinPorter,
    • 6 replies
    • 2.4k views

  23. Update 7.5.0

    By Chad,
    • 1 reply
    • 1.6k views

  24. Exhausting Memory ≥ 2GB

    By inteldigital,
    • 7 replies
    • 1.8k views

  25. Problem with error 500

    By Walas Lima,
    • 4 replies
    • 3.5k views
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