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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25906 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6512 topics in this forum

  1. Changing stripe payment account

    By Mike-BD,
    • 0 replies
    • 466 views

  2. VAT Number Periodic Validation

    By David Duarte,
    • 0 replies
    • 653 views

  3. VAT Number Validation Exceptions

    By David Duarte,
    • 0 replies
    • 560 views

  4. Adding Spotlight Domains to Cart (CORE-17176)

    By Surc0uf,   
    • 15 replies
    • 1.8k views

  5. Error obtaining customer id

    By Flamme C,   
    • 0 replies
    • 843 views

  6. Stripe Statement Descriptor "Shopping Cart"

    By wintech2003,   
    • 11 replies
    • 4.5k views

  7. Promotion Box not coming

    By Sheikh333,
    • 1 reply
    • 644 views

  8. Area de soporte no recibe mensajes

    By Diego Morales,
    • 1 reply
    • 474 views

  9. WHMCS Send Email Links Don't Show Properly

    By Mandalorian,
    • 0 replies
    • 416 views

  10. MyWorks PayPal Billing Agreements Module not compatible with 7.8.2 1 2

    By TheHackRepairGuy,   
    • 46 replies
    • 6.9k views

  11. Support / Helpdesk template can't send e-mails

    By Nicebyte,
    • 0 replies
    • 413 views

  12. Missing the Waiting Tickets, Unpaid invoices and Orders on top 1 2

    By giora,
    • 32 replies
    • 5.2k views

  13. Stuck on Domain Selection

    By Dale Irvine,
    • 3 replies
    • 1.4k views

  14. "verification email" - no visible evidence that it has been sent

    By sol2010,
    • 5 replies
    • 1.3k views

  15. WHCMS 8.3.1 - $0.00 USD invoice overdue

    By PlotHost,
    • 4 replies
    • 902 views

  16. v8.3.2 Rearrange Widget Issue

    By Evolve Web Hosting,
    • 0 replies
    • 566 views

  17. SMTPPassword how stored in database?

    By hogava,
    • 14 replies
    • 2.9k views

  18. Domain Search not working for some domains

    By tsupan,
    • 0 replies
    • 411 views

  19. Top Admin Menu not shown in v8

    By Rick Sutcliffe,
    • 1 reply
    • 352 views

  20. admin becomes unresponsive

    By theozsnowman,
    • 1 reply
    • 691 views

  21. Help! Uncaught ReferenceError: initStripe is not defined

    By sol2010,
    • 2 replies
    • 1.3k views

  22. redirecting when checking domain on product page

    By ysnyare,
    • 0 replies
    • 372 views

  23. Clicking on invoice/billing on mobile always takes you to login page for customers

    By Kwikstert,   
    • 0 replies
    • 942 views

  24. how to force all client back default carttpl ?

    By lims,   
    • 0 replies
    • 559 views

  25. CSS takes a lot to apply

    By gorillafox,
    • 0 replies
    • 420 views
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