masoodsajedi Posted April 4, 2022 Share Posted April 4, 2022 hi dear my cron stop and my site crash after daily cron run after i turn on debug and test it by comandline php -q /home/panelips/public_html/crons/cron.php all -F -vvv out put is : WHMCS Automation Task Utility: all ================================== Daily Cron Automation Mode Queuing Tasks ------------- Force run any tasks: ignore "in progress" and "is due" Task queues ready Executing Application Queue --------------------------- 0/33 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░] 0% < 1 sec/< 1 sec 30.0 MiB Currency Exchange Rates 1/33 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░] 3% < 1 sec/< 1 sec 30.0 MiB Product Pricing Updates 2/33 [▓░░░░░░░░░░░░░░░░░░░░░░░░░░░] 6% < 1 sec/< 1 sec 30.0 MiB Tenant Usage Metrics 3/33 [▓▓░░░░░░░░░░░░░░░░░░░░░░░░░░] 9% < 1 sec/< 1 sec 30.0 MiB Invoices 4/33 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░] 12% 8 secs/1 min 34.0 MiB Late Fees 5/33 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░] 15% 10 secs/1 min 34.0 MiB Credit Card Charges 6/33 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░] 18% 10 secs/55 secs 34.0 MiB Invoice & Overdue Reminders 7/33 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░] 21% 1 min/7 mins 48.5 MiB Domain Renewal Notices 8/33 [▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░] 24% 1 min/6 mins 48.5 MiB Cancellation Requests 9/33 [▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░] 27% 1 min/6 mins 48.5 MiB Overdue Suspensions 10/33 [▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░] 30% 1 min/5 mins 48.5 MiB Overdue Terminations 11/33 [▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░] 33% 1 min/5 mins 48.5 MiB Fixed Term Terminations 12/33 [▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░] 36% 1 min/4 mins 48.5 MiB Inactive Tickets 13/33 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░] 39% 1 min/4 mins 50.5 MiB Prune Ticket Attachments 14/33 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░] 42% 1 min/3 mins 50.5 MiB Delayed Affiliate Commissions 15/33 [▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░] 45% 1 min/3 mins 50.5 MiB Affiliate Reports 16/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░] 48% 1 min/3 mins 50.5 MiB Process Email Campaigns 17/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░] 51% 1 min/3 mins 50.5 MiB Process Email Queue 18/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░] 54% 1 min/3 mins 50.5 MiB Email Marketer Rules 19/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░] 57% 1 min/2 mins 50.5 MiB SSL Sync 20/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░] 60% 1 min/2 mins 50.5 MiB Credit Card Expiry Notices 21/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░] 63% 1 min/2 mins 50.5 MiB Server Usage Stats 22/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░] 66% 1 min/2 mins 50.5 MiB Overage Billing Charges 23/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░] 69% 1 min/2 mins 50.5 MiB Client Status Update 24/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░] 72% 1 min/2 mins 50.5 MiB Domain Expiry 25/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░] 75% 1 min/2 mins 50.5 MiB Ticket Escalation Rules 26/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░] 78% 1 min/2 mins 50.5 MiB Data Retention Pruning 27/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░] 81% 1 min/2 mins 50.5 MiB Update Server Usage 28/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░] 84% 1 min/1 min 50.5 MiB Update Server Meta Data 29/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░] 87% 1 min/1 min 50.5 MiB Run Jobs Queue 30/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░] 90% 1 min/1 min 52.5 MiB WHMCS Updates 31/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░] 93% 1 min/1 min 56.5 MiB Domain Transfer Status Synchronisation 32/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░] 96% 1 min/1 min 56.5 MiB Domain Status Synchronisation 33/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% 1 min/1 min 56.5 MiB Sending Daily Cron Digest email Executing System Queue ---------------------- 3/4 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░] 75% < 1 sec/< 1 sec 58.5 MiB and it stop and my site crash again and it didnt compleate and i should reboot my main server 0 Quote Link to comment Share on other sites More sharing options...
yggdrasil Posted April 7, 2022 Share Posted April 7, 2022 On 4/4/2022 at 5:53 PM, masoodsajedi said: hi dear my cron stop and my site crash after daily cron run after i turn on debug and test it by comandline php -q /home/panelips/public_html/crons/cron.php all -F -vvv out put is : WHMCS Automation Task Utility: all ================================== Daily Cron Automation Mode Queuing Tasks ------------- Force run any tasks: ignore "in progress" and "is due" Task queues ready Executing Application Queue --------------------------- 0/33 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░] 0% < 1 sec/< 1 sec 30.0 MiB Currency Exchange Rates 1/33 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░] 3% < 1 sec/< 1 sec 30.0 MiB Product Pricing Updates 2/33 [▓░░░░░░░░░░░░░░░░░░░░░░░░░░░] 6% < 1 sec/< 1 sec 30.0 MiB Tenant Usage Metrics 3/33 [▓▓░░░░░░░░░░░░░░░░░░░░░░░░░░] 9% < 1 sec/< 1 sec 30.0 MiB Invoices 4/33 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░] 12% 8 secs/1 min 34.0 MiB Late Fees 5/33 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░] 15% 10 secs/1 min 34.0 MiB Credit Card Charges 6/33 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░] 18% 10 secs/55 secs 34.0 MiB Invoice & Overdue Reminders 7/33 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░] 21% 1 min/7 mins 48.5 MiB Domain Renewal Notices 8/33 [▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░] 24% 1 min/6 mins 48.5 MiB Cancellation Requests 9/33 [▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░] 27% 1 min/6 mins 48.5 MiB Overdue Suspensions 10/33 [▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░] 30% 1 min/5 mins 48.5 MiB Overdue Terminations 11/33 [▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░] 33% 1 min/5 mins 48.5 MiB Fixed Term Terminations 12/33 [▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░] 36% 1 min/4 mins 48.5 MiB Inactive Tickets 13/33 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░] 39% 1 min/4 mins 50.5 MiB Prune Ticket Attachments 14/33 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░] 42% 1 min/3 mins 50.5 MiB Delayed Affiliate Commissions 15/33 [▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░] 45% 1 min/3 mins 50.5 MiB Affiliate Reports 16/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░] 48% 1 min/3 mins 50.5 MiB Process Email Campaigns 17/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░] 51% 1 min/3 mins 50.5 MiB Process Email Queue 18/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░] 54% 1 min/3 mins 50.5 MiB Email Marketer Rules 19/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░] 57% 1 min/2 mins 50.5 MiB SSL Sync 20/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░] 60% 1 min/2 mins 50.5 MiB Credit Card Expiry Notices 21/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░] 63% 1 min/2 mins 50.5 MiB Server Usage Stats 22/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░] 66% 1 min/2 mins 50.5 MiB Overage Billing Charges 23/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░] 69% 1 min/2 mins 50.5 MiB Client Status Update 24/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░] 72% 1 min/2 mins 50.5 MiB Domain Expiry 25/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░] 75% 1 min/2 mins 50.5 MiB Ticket Escalation Rules 26/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░] 78% 1 min/2 mins 50.5 MiB Data Retention Pruning 27/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░] 81% 1 min/2 mins 50.5 MiB Update Server Usage 28/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░] 84% 1 min/1 min 50.5 MiB Update Server Meta Data 29/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░] 87% 1 min/1 min 50.5 MiB Run Jobs Queue 30/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░] 90% 1 min/1 min 52.5 MiB WHMCS Updates 31/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░] 93% 1 min/1 min 56.5 MiB Domain Transfer Status Synchronisation 32/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░] 96% 1 min/1 min 56.5 MiB Domain Status Synchronisation 33/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% 1 min/1 min 56.5 MiB Sending Daily Cron Digest email Executing System Queue ---------------------- 3/4 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░] 75% < 1 sec/< 1 sec 58.5 MiB and it stop and my site crash again and it didnt compleate and i should reboot my main server What error do you get when your site crashes? It could be its running out of memory when the cron job runs. There is no need to reboot the server if a PHP script crashes unless your whole server is frozen which would in most cases mean its a memory issue. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst Solution WHMCS JimmyW Posted April 7, 2022 WHMCS Technical Analyst Solution Share Posted April 7, 2022 HI masoodsajedi, Cron Tasks that hang at this step are typically caused by a large database backups. I would recommend checking your backup process and changing to an alternative backup method. Once you have changed the backup method, re-attempting the same terminal command, should hopefully allow this to complete successfully. Regards 1 Quote Link to comment Share on other sites More sharing options...
JesusSuarz Posted May 18, 2022 Share Posted May 18, 2022 On 4/7/2022 at 5:01 AM, WHMCS JimmyW said: HI masoodsajedi, Cron Tasks that hang at this step are typically caused by a large database backups. I would recommend checking your backup process and changing to an alternative backup method. Once you have changed the backup method, re-attempting the same terminal command, should hopefully allow this to complete successfully. Regards this was the solution for me, disable database backup and use alternative method to extract my mysql backup and this solved my problem. Thank you very much! 0 Quote Link to comment Share on other sites More sharing options...
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