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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35167 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6599 topics in this forum

  1. Stripe uncaptured payments (recaptcha enabled)

    By jkalia,
    • 1 reply
    • 1.7k views

  2. Recurring Product Discount Produces Incorrect Amounts

    By bayden10,
    • 1 reply
    • 929 views

  3. invoicepdf.tpl

    By joe123,
    • 0 replies
    • 845 views

  4. 404 when trying to register hosting

    By nejlevnejsi.host,
    • 4 replies
    • 1.3k views

  5. Backups

    By morganwalton15,
    • 1 reply
    • 1.9k views

  6. Duplicate invoicenumbers when using Sequential Paid Invoice Numbering feature

    By niels,
    • 4 replies
    • 2.1k views

  7. WHMCS product/group creation issue

    By Confetix,
    • 3 replies
    • 1.5k views

  8. Oops error when on System Health

    By Muneef,
    • 3 replies
    • 1.4k views

  9. Links (ahrefs) in emails aren't working

    By jeebee123,   
    • 4 replies
    • 1.7k views

  10. Problem in WHMCS 8.5.1 Admin Area Menus

    By Devilz_hrlp,
    • 0 replies
    • 1.1k views

  11. Whoops Cannot redeclare getclientsdetails

    By Christian Frei,   
    • 1 reply
    • 2.4k views

  12. Unknown column 'shortDescription' in 'field list'

    By FutureX,
    • 12 replies
    • 2.9k views

  13. Blank page after saving module settings (Addons)

    By Arman021,
    • 1 reply
    • 915 views

  14. Full friendly rewrite not working

    By horamon,
    • 3 replies
    • 1.4k views

  15. Domain form problem

    By Rosendo,
    • 2 replies
    • 1.1k views

  16. No Quality Assurance for New Releases? shortDescription vs short_description, ProcessEmailQueue.failed

    By incubatec,   
    • 3 replies
    • 1.3k views

  17. error End User License Agreement

    By intergaming,
    • 2 replies
    • 1.3k views

  18. Customers can't remove Credit Card / Pay Methods

    By cenourinha,   
    • 7 replies
    • 5.1k views

  19. Addon product not showing options

    By ROQ,
    • 2 replies
    • 1.3k views

  20. Syntax error or access violation: 1064 You have an error in your SQL syntax

    By error 404,   
    • 1 reply
    • 2.7k views

  21. WHMCS webmail

    By Kaliii-Hosting,
    • 1 reply
    • 1.5k views

  22. Error message when trying to look at or pay the bill - HELP

    By jamesbondss,
    • 1 reply
    • 927 views

  23. Error when using hooks in PrimaryNavbar

    By Webibi,
    • 0 replies
    • 470 views

  24. tickets in RTL

    By alex_afred,   
    • 0 replies
    • 1.2k views

  25. Error message when trying to look at or pay the bill - HELP

    By jamesbondss,
    • 0 replies
    • 841 views
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