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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25251 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6464 topics in this forum

  1. Email Campaigns not sending anymore

    By mbrando,
    • 0 replies
    • 553 views

  2. Support Tickets Error

    By Burti,
    • 0 replies
    • 571 views

  3. How to edit Sidebar Sub Item link (url)

    By Hardik Lamichhane,   
    • 1 reply
    • 1.1k views

  4. Client redirected to client area after clicking "Pay Now" on invoice.

    By Webtems,
    • 0 replies
    • 462 views

  5. v8.6.0 DirectAdmin Issue

    By Burti,
    • 4 replies
    • 783 views

  6. v8.6.0 Template Issue

    By Burti,
    • 1 reply
    • 669 views

  7. invoice payment method is only showing on part of the page

    By Marwan Mohamed,
    • 1 reply
    • 551 views

  8. Ticket Responses squashed up

    By theozsnowman,
    • 0 replies
    • 487 views

  9. Payments not processing via Paypal

    By Pavili0n,
    • 1 reply
    • 574 views

  10. admin/clientsservices.php(0): WHMCS\Service\Service->metrics(true)

    By EmirhaaN,
    • 0 replies
    • 397 views

  11. ERROR: TypeError: round(): after update to PHP 8.1

    By LukePVD,
    • 1 reply
    • 649 views

  12. Duplicate Charge

    By UXmedia,   
    • 6 replies
    • 2.1k views

  13. Errors while connecting WHMCS BRIDGE and no official troubleshooting tutorials are working for me

    By achilles71,
    • 2 replies
    • 2.4k views

  14. Error We were unable to connect your account. Please contact your system administrator.

    By mattpursuit,
    • 0 replies
    • 744 views

  15. Ioncube clarification WHMCS 8.6

    By sol2010,
    • 2 replies
    • 373 views

  16. Cron running before it should

    By Linuc82,
    • 3 replies
    • 621 views

  17. PHP 8.1 and Ioncube for Developers

    By Hostinfacil.co,   
    • 4 replies
    • 1.9k views

  18. Class 'WHMCS\Module\Mail\SmtpOauth' not found

    By yswery,   
    • 1 reply
    • 342 views

  19. How to disable captcha from domain register page?

    By Shobha Patwal,
    • 6 replies
    • 3.9k views

  20. Disable Recaptcha

    By Arman021,
    • 0 replies
    • 368 views

  21. Invoice generated with removed payment gateway

    By tuga,
    • 8 replies
    • 944 views

  22. Downloading Backup Database Not working and filling up Cpanel TMP Drive with attempts

    By garybarr,   
    • 5 replies
    • 2.4k views

  23. Updating via cli

    By xyzulu,
    • 3 replies
    • 1.5k views

  24. Access token not active

    By sol2010,
    • 0 replies
    • 933 views

  25. Hosting notice did not go out after I deleted Paypal as payment option

    By dawn86406,   
    • 2 replies
    • 581 views
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