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Found 12 results

  1. We are having a problem with the payment method that is being displayed on invoices after payment has been made. Our customers can choose to pay each invoice by bank transfer, Stripe, cheque/card over phone or Paypal, and they don't always pay the same way. When the customer makes a payment by bank transfer, cheque or by card over the phone, we go to the invoice, 'Add Payment', set the relevant payment method, and record the transaction there. However, after adding the payment, the invoice shows 'PAID' and the Payment Method is frequently different to what you have just entered. There is an additional 'Payment Method' option in the Options tab, which I don't really see the point of. The value that is displayed on the invoice, and that also shows on the payment confirmation email template, seems to be pulled from this additional option. When add a payment and tell the system that it has been paid by Bank Transfer why does it then show, for example, that the Payment Method was Paypal? This is very confusiing and means emails to customers show incorrect information. Could someone clarify if this is working as expected, and why this would be useful? I've attached a screenshot. You can see that the transaction shows it was paid by bank transfer, but the payment method shows Paypal. Why?
  2. Hello, I have a gateway setup on my whmcs but the merchant we are using has recommended that when capturing payments we send through transactions in small batches throughout the day instead of sending them all at once when the cron runs. Is there a way to make this happen? Thanks
  3. i'm try to add new payment method "third party " it's ok i added to thw whmcs also the payment is redirected to the payment portal but when it's come back i get error knet.php
  4. We have been experiencing issues when it comes to the licensing addon. This has happened when we activated v6 on our server. The licensing service only detects one version of IP: Throw's in an invalid IP error cz of the version change. This forces us to input both ips manually as the server only detects one. Is there a way we could get both versions of the IPs to be detected and authenticated on the "Valid ip" Field.
  5. Hi Client charged 2nd time even if invoice is paid, Client paying using PayPal subscription. BUT In previous two months it was normal and charging only once per invoice. Invoice 1: https://nimb.ws/J2Apmk Invoice 2: https://nimb.ws/W1ci0K Log: https://nimb.ws/gdYsqv Is this setting from PayPal Subscription or anything else in Product setup? Thanks in advance kan
  6. Does anyone know how to do an accounting write-off as uncollectable in WHMCS for the unpaid portion of a partially paid invoice? I don't just want to cancel or void, or changing the original amount if there's any way to do it properly.
  7. I am looking for some beta testers to test out a Stripe gateway module out before release. As this is a beta, early access, bugs are to be expected but it has been running smoothly on our install. Testers are expected to actually test the module and report any issues or comments. I am only looking for a few testers with varying amounts of activity and so this is a limited opening. When the module is released, beta testers will receive a discount on the released version and the beta version will be disabled. If you are interested in beta testing this module, please contact me for further details. Details on the module: Uses Stripe.js Elements to collect card info Uses a custom form for card info on both manage credit card and checkout pages Options to force usage of the module if you are switching card gateways Currently supports card payments and not items like Apple Pay. USD currency only supported at this time Offers a one time payment option where the card token is removed from Stripe after usage.
  8. Hello WHMCS, I know I can attempt a capture of a payment that is using credit cards. On clients using Paypal the option is blanked out. Is there a way I can do it just like the credit cards option for these clients using Paypal?
  9. Hi, We've never really done this, however we are taking some pretty large payments by credit card nowadays rather than BACS and being hit by 2.75% fees from our Merchant account. Therefore looking at a way whereby if a client decides to pay by credit card they pay the fee. Is this a built-in option for WHMCS or is there some module to assist? I have read ways potentially of adding a fee for a specific payment gateway, however this would then try charging a fee for a debit card too which is not required. Any thoughts on this?
  10. On the Checkout Page, it will not allow me to enter a 4 Digit CCV2 Code from American Express... It restricts the field to a 3 digit value. For saved cards, it does ask you to validate the Security Code from the card which is 4 digits and you can not put more than 3 in the form. I do apologize, it would not let me edit the post title to [unconfirmed].
  11. I am paying out the A** to store credit cards with Authorize.net, plus all other fees. I was looking at the paypal payments Pro gateway. Question 1. Is there a way for the customer to schedule reoccurring payments or store their card? Question 2. If so does this force them to create a paypal account or is it transparent to the client? Question 3. Can I assume that the card details are stored on Paypal's site? Question 4. If the card details are stored on Paypal's site is it possible for the user to cancel their subscription from the WHMCS portal?
  12. !! ORDER NOW !! TekStorm Inc., an ISO and strategic partner of Pivotal Payments Direct Corp. and of Pivotal Payments Inc., is your single-source provider for complete and affordable merchant services. North American (Canada and US) business owners can begin accepting payments quickly and easily with a Pivotal Payments merchant account; no matter your business type. International business owners, outside of North America, can begin accepting eCommerce and/or MO/TO payments quickly and easily with a Stripe account. Opening a merchant account is simple and priced right. Businesses can switch to lower fees and superior merchant services. Affordable credit card processing is here. Easily accept American Express, Diner's Club, Discover, JCB, MasterCard, Visa, and more at lower rates. We offer cost-effective credit card processing solutions that fit your budget. We understand that merchants are constantly challenged to minimize their operating costs and we have developed our payment processing solutions to provide the most comprehensive and reliable services at the most competitive rates. A reliable merchant account solution is here. No matter your business type, we offer merchant solutions at the best rates to help you sell more. Accept payments via your Web site with our eCommerce solutions. Pivotal Payments merchant account deposits are processed within 1-3 business days; depending upon the financial institution that you process with. Stripe deposits are made on a 2-7 day rolling basis. Get superior technology point-of-sale (PoS) terminals. Buy or lease-to-own countertop PoS terminals or discover freedom with wireless PoS terminals. Chip card ready, PCI-PED compliant, lightweight, and powerful! StripeXS™ makes it easy to start accepting payments. Begin accepting payments online, or by mail and telephone, quickly and easily with our online merchant solutions. Pivotal Payments merchant accounts are generally approved within 2 business days. Stripe accounts can be activated within minutes. StripeXS™ licenses will default to Pivotal Payments for North American orders and to Stripe for all others. Should your merchant account application be declined and/or if you are otherwise ineligible for such a merchant account, we will manually configure your license to allow the use of Stripe. StripeXS™, Pivotal Payments, and Stripe power commerce for sites across the Web. Our users include large companies, rapidly growing start-ups, side projects, and everything in between. Start accepting eCommerce and/or MO/TO payments almost instantly! !! ORDER NOW !! GlobalOne / Pivotal Payments What is Cost+ Pricing? Cost+ pricing (also known as interchange+ pricing) is a billing method used by TekStorm Inc. to give you further transparency and savings. When you process a transaction, we pass the interchange cost directly on to you. Why is Cost+ Better? Savings and transparency! Most processors use "interchange differential" pricing, where you are charged a base "qualified" rate and then charged a "non-qualified" fee and an "interchange differential fee" on top. This allows them to double-dip you on processing fees by charging multiple times for the same transaction. By passing the cost directly to you and only charging for a single markup, Cost+ pricing gives you significant savings while creating a very transparent arrangement with your processor (you know our cost and margin!) Automatic Account Updater Automated service ensures uninterrupted payments; improving business efficiency and preserving revenue streams! Auto Account Updater keeps credit card information current to prevent declines due to account number changes or expired cards. For businesses who offer subscription services and recurring billing plans, Auto Account Updater optimizes revenues by reducing authorization declines that result in lost sales, minimizes customer friction, and improves overall business efficiency. The recurring revenue marketplace represents over $600 billion dollars in global annual sales across all industries and business types. Subscription revenues are critical to these businesses and preventing any disruption to the payments cycle is paramount to improving revenue, customer satisfaction and loyalty. Auto Account Updater corrects card information prior to the next billing cycle through a process that is completely transparent to both merchants and cardholders. GlobalOne clients can maintain the most current card-holder database to ensure payment continuity. "A major pain-point for merchants using recurring billing is the need to keep card-holder information up to date," said Philip Fayer, president and CEO of Pivotal Payments. "Our Auto Account Updater virtually eliminates overhead costs related to keeping card information current. When used in conjunction with GlobalOne's suite of services, the efficiencies, ease of implementation, and cost savings with our Account Updater are significant." Some key competitive advantages gained with GlobalOne's Auto Account Updater include: A reduction in declined transactions, which increases top line revenue and preserves income flow. Can be used with GlobalOne's tokenization solution or integrated directly into merchants' payment systems. Improved operational efficiency; less time spent dealing with card decline issues. Reduced opportunities for consumers to cancel the service whenever account information changes. Seamless updates are performed daily and no customer contact is necessary; expiration dates and card numbers are automatically corrected. Price Match If you are a North American business and have an existing merchant agreement and/or get a quote, in writing, from another MSP that is lower than what TekStorm Inc. has quoted, you may be eligible for a price match or even lower price! Once your order has been provisioned, an auto-generated ticket will be opened for you with our standard merchant agreement attached. Should you happen to have an existing merchant agreement and/or quote that may be eligible for a price match, simply respond to the ticket with a scanned copy of your entire agreement and/or quote. We will get back to you ASAP with a custom agreement. Stripe No card storage fees, no commitments, no hidden costs, no monthly fees, no setup fees, and no validation fees. There's also no charge for failed payments. You only get charged when you earn money. !! ORDER NOW !! Pivotal Payments is Canada's largest independent payment processor. The mission of TekStorm Inc. and Pivotal Payments is to provide valued processing solutions which make a positive material impact to the businesses of their merchants and partners around the globe.
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