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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35174 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6599 topics in this forum

  1. Refund Transaction does-not reduce amount from credits

    By AndyW,
    • 4 replies
    • 1.4k views

  2. activation date, due date, invoice data questions

    By massa,
    • 8 replies
    • 2.4k views

  3. Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

    By websavers,
    • 1 reply
    • 2.1k views

  4. Bug in bulk price updater - v 5.3.10

    By skoda,
    • 1 reply
    • 869 views

  5. InvoiceCreationPreEmail not working

    By Kian,
    • 3 replies
    • 1.6k views

  6. Redirection doesn't happen in 5.3.10 on forwardpage.tpl

    By paperweight,
    • 1 reply
    • 805 views

  7. Misspelt word - Admin language file, English

    By aus_dave,
    • 3 replies
    • 827 views

  8. Order Confirmation Email Not Showing VAT/TAX on Upgrades

    By Mark Donne,
    • 1 reply
    • 1k views

  9. Error control bug with invoices, transactions, orders

    By durangod,
    • 1 reply
    • 1.1k views

  10. Reporting incorrect whois server for the TLD .eu

    By DS-Dennis,
    • 4 replies
    • 1.1k views

  11. Disabling SSL3 in Apache prevents Paypal IPN Callback

    By diablotf,
    • 1 reply
    • 1.2k views

  12. iWHMCS Billing tab numerical displays need to be tweaked

    By websavers,
    • 3 replies
    • 925 views

  13. Links in email templates not rendering correctly

    By itsmir,
    • 1 reply
    • 1k views

  14. Ticket from Sub-Accounts and wrong CC Recipients

    By ditto,
    • 3 replies
    • 1.1k views

  15. Changed paid invoices after merge Client accounts

    By com2,
    • 1 reply
    • 850 views

  16. Adding payment to invoice via iWHMCS does not send confirmation via email.

    By Damo,
    • 1 reply
    • 929 views

  17. The send message option on product tab sends to random clients.

    By ADz83,
    • 3 replies
    • 833 views

  18. OTA Google Auth stopped working

    By sgrayban,
    • 2 replies
    • 1.1k views

  19. iWHMCS view invoices

    By TheHostingHeroes,
    • 6 replies
    • 1.4k views

  20. iWHMCS: Most clients don't show up when creating a ticket for an existing client

    By websavers,
    • 1 reply
    • 729 views

  21. iWHMCS: Invoice list tabs have poor margins

    By websavers,
    • 1 reply
    • 826 views

  22. iWHMCS: 2 requests (and 2 bugsy things)

    By Hein,   
    • 1 reply
    • 1k views

  23. .eu domains whois lookups failing

    By Bramglobal,
    • 3 replies
    • 1.4k views

  24. Case 5197 - Windows Admin Directory Fix

    By Matt,
    • 0 replies
    • 1.1k views

  25. Although I made it impossible, my customer bought domain for me

    By BuildHost,
    • 3 replies
    • 849 views
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