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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (33722 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6554 topics in this forum

  1. Dashboard errors

    By sgrayban,
    • 1 reply
    • 838 views

  2. Plesk Product/Subscription Password Security Error code: 1019 when plesk password reqs set to high

    By websavers,
    • 3 replies
    • 1.7k views

  3. Project Management Addon: Direct linking to project fails with "Access Denied"

    By websavers,
    • 1 reply
    • 671 views

  4. Adding payment to merged invoice, sends out parent invoices emails

    By Eminos,
    • 3 replies
    • 904 views

  5. Refund Transaction does-not reduce amount from credits

    By AndyW,
    • 4 replies
    • 1.2k views

  6. activation date, due date, invoice data questions

    By massa,
    • 8 replies
    • 1.9k views

  7. Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

    By websavers,
    • 1 reply
    • 2k views

  8. Bug in bulk price updater - v 5.3.10

    By skoda,
    • 1 reply
    • 752 views

  9. InvoiceCreationPreEmail not working

    By Kian,
    • 3 replies
    • 1.5k views

  10. Redirection doesn't happen in 5.3.10 on forwardpage.tpl

    By paperweight,
    • 1 reply
    • 679 views

  11. Misspelt word - Admin language file, English

    By aus_dave,
    • 3 replies
    • 735 views

  12. Order Confirmation Email Not Showing VAT/TAX on Upgrades

    By Mark Donne,
    • 1 reply
    • 867 views

  13. Error control bug with invoices, transactions, orders

    By durangod,
    • 1 reply
    • 966 views

  14. Reporting incorrect whois server for the TLD .eu

    By DS-Dennis,
    • 4 replies
    • 966 views

  15. Disabling SSL3 in Apache prevents Paypal IPN Callback

    By diablotf,
    • 1 reply
    • 1.1k views

  16. iWHMCS Billing tab numerical displays need to be tweaked

    By websavers,
    • 3 replies
    • 794 views

  17. Links in email templates not rendering correctly

    By itsmir,
    • 1 reply
    • 907 views

  18. Ticket from Sub-Accounts and wrong CC Recipients

    By ditto,
    • 3 replies
    • 935 views

  19. Changed paid invoices after merge Client accounts

    By com2,
    • 1 reply
    • 746 views

  20. Adding payment to invoice via iWHMCS does not send confirmation via email.

    By Damo,
    • 1 reply
    • 814 views

  21. The send message option on product tab sends to random clients.

    By ADz83,
    • 3 replies
    • 689 views

  22. OTA Google Auth stopped working

    By sgrayban,
    • 2 replies
    • 987 views

  23. iWHMCS view invoices

    By TheHostingHeroes,
    • 6 replies
    • 1.2k views

  24. iWHMCS: Most clients don't show up when creating a ticket for an existing client

    By websavers,
    • 1 reply
    • 630 views

  25. iWHMCS: Invoice list tabs have poor margins

    By websavers,
    • 1 reply
    • 727 views
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