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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25970 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6523 topics in this forum

  1. Monthly price can not be canceled

    By fajryassin,
    • 6 replies
    • 644 views

  2. Mistake in formula of pro rata billing

    By knoparik,
    • 0 replies
    • 627 views

  3. Handling domain transfers for newly registered domain names that may be within ICANN's FOA

    By Jade D,
    • 10 replies
    • 1.2k views

  4. edit http link

    By povesteata,
    • 2 replies
    • 714 views

  5. WHMCS Cron email not getting it anymore? Since 2 days ago!

    By Hannan,
    • 4 replies
    • 923 views

  6. All Transfers in using ENOM change the registrant, admin and billing contact to the ENOM account holder details!

    By pacwebhosting,
    • 5 replies
    • 923 views

  7. Error after upgrading to latest version

    By Mike4286,
    • 7 replies
    • 3.5k views

  8. libpng warning: iCCP: known incorrect sRGB profile

    By Jade D,
    • 1 reply
    • 4.5k views

  9. Enter Domain option not visible

    By Thaisen,
    • 3 replies
    • 808 views

  10. Spam/Chinese characters on welcome email

    By yaykeny,
    • 13 replies
    • 1.7k views

  11. Column not found error

    By iHelpersLLC,
    • 13 replies
    • 7.3k views

  12. "System Health Status" giving me errors that I don't really understand

    By Jessie Abernathy,
    • 2 replies
    • 1.2k views

  13. Help to login to my WHMCS installation

    By Pas,
    • 1 reply
    • 1.2k views

  14. cPanel Test Connection ''Failed: Array''

    By Niranjan,
    • 6 replies
    • 3.9k views

  15. Currency Issue

    By zstergios,   
    • 0 replies
    • 799 views

  16. Module Command Error cPanel API Response: You cannot create a session for the user “cpuser” because they do not exist.

    By globaliweb,
    • 0 replies
    • 3.4k views

  17. Misaligned Sidebar

    By Brad (SaneChoice Limited),
    • 2 replies
    • 784 views

  18. Email Verification/ File Attachment issue

    By Ambarella,
    • 4 replies
    • 1.1k views

  19. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By naskko,
    • 10 replies
    • 15k views

  20. Cron job failure email notification

    By wpmattuk,
    • 5 replies
    • 1.3k views

  21. The following invoice(s) failed to be marked paid

    By doublet,
    • 0 replies
    • 1.1k views

  22. Bulk Domain Price Updating: Ignored if blank

    By tkalfaoglu,   
    • 3 replies
    • 773 views

  23. downloads.php - Not updated

    By slim,
    • 2 replies
    • 792 views

  24. IPN does not work anymore

    By cluster,
    • 5 replies
    • 2.8k views

  25. Moved WHMCS to new server and seem to have lost cc info

    By WebGuyz,
    • 3 replies
    • 858 views
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