ConduciveMammal Posted September 4, 2014 Share Posted September 4, 2014 (edited) I upgraded my WHMCS to the latest version last week, and just today and yesterday, after I pass the login page for the admin section of WHMCS, it loads index.php but shows only a blank page. This happened on the two times a new customer signed up, but I think it's due to inproper SSL settings, I tried changing the URLS inside the admin panel to SSL's https and it's loading that by default now but showing just a blank page. The guys at tech support recommended I copy new files into the directory to "restart" WHMCS, but I don't want to lose all my settings. Also, I now get a PHP error: Fatal error: Cannot redeclare gracefulcorerequiredfileinclude() in /home/allrou5/public_html/init.php on line 20 Edited September 4, 2014 by ConduciveMammal Added details 0 Quote Link to comment Share on other sites More sharing options...
massa Posted November 16, 2014 Share Posted November 16, 2014 does someone have solution for this problem? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 16, 2014 Share Posted November 16, 2014 reuploading is probably the best solution - nearly all the settings are stored in the database (apart from configuration.php and any changes you've made to the php and template files). so, take a backup of your current site, and then reupload the latest version. 0 Quote Link to comment Share on other sites More sharing options...
mbit Posted November 16, 2014 Share Posted November 16, 2014 Do you have some file, a hook maybe, calling (include) for the init.php fle? 0 Quote Link to comment Share on other sites More sharing options...
arundatatech Posted November 21, 2014 Share Posted November 21, 2014 public_html/ /init.php on line 20 whmcs Fatal error: Cannot redeclare gracefulcorerequiredfileinclude() in /home/warrij6o/public_html/billing/init.php on line 20 all that did was upload reseller club mods files i think it is calling for init.php i am not sure 0 Quote Link to comment Share on other sites More sharing options...
mbit Posted November 21, 2014 Share Posted November 21, 2014 Yep. Some script is loading the init.php or some other file that calls for the init.php file 0 Quote Link to comment Share on other sites More sharing options...
arundatatech Posted February 7, 2015 Share Posted February 7, 2015 Re: WHMCS v.5.2.12 upgrade and problem with editing admin roles page Found the problem - I had put the resellerclub mods widget in the admin folder not the WHMCS root http://forum.whmcs.com/showthread.php?80706-WHMCS-v-5-2-12-upgrade-and-Fatal-PHP-error&p=344782#post344782 0 Quote Link to comment Share on other sites More sharing options...
arundatatech Posted February 7, 2015 Share Posted February 7, 2015 now another issue Notice: Undefined index: transid in /home/megassgn/public_html/clients/modules/addons/paypal_addon/hooks.php on line 0 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 10, 2015 WHMCS Support Manager Share Posted February 10, 2015 H,i That's just a notice and not an error. Please disable display_errors and lower error_reporting. 0 Quote Link to comment Share on other sites More sharing options...
screenbeard Posted March 10, 2015 Share Posted March 10, 2015 now another issue Notice: Undefined index: transid in /home/megassgn/public_html/clients/modules/addons/paypal_addon/hooks.php on line 0 I had this exact same problem, and it was because of an admin theme I had installed. I had to log into my database and edit the adminusers table, find my user details and under theme, alter it to one of the default themes, like 'blend', then everything started working again. 0 Quote Link to comment Share on other sites More sharing options...
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