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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35002 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6598 topics in this forum

  1. Error: Call to undefined function WHMCS\Payment\PayMethod\run_hook()

    By Chris74,   
    • 9 replies
    • 4.9k views

  2. Possible brute force IP attack - how to block international access

    By SteelSignature,
    • 1 reply
    • 976 views

  3. Issue with .co.za availability lookup

    By peakhostingza,
    • 1 reply
    • 1.4k views

  4. Cannot Change Domain Pricing

    By Ralph,   
    • 3 replies
    • 1.3k views

  5. Recurring Promotions Not Working

    By xlegends,
    • 5 replies
    • 1.1k views

  6. DailyCronJob hook

    By LosBooom,
    • 5 replies
    • 1.6k views

  7. Cron log

    By ImmortalGS,
    • 0 replies
    • 693 views

  8. Setting up a hosting service through client are is too slow.

    By Chandima,
    • 1 reply
    • 748 views

  9. Upgrading to 7.8.x and payment methods are mixed up

    By pacwebhosting,   
    • 8 replies
    • 2.5k views

  10. VAT

    By graziano_68,
    • 16 replies
    • 4.6k views

  11. Page Not Found We couldn't find that page. Please try navigating using the options below.

    By sohy88,
    • 1 reply
    • 935 views

  12. Order confirmed get executed twice

    By ethar,
    • 1 reply
    • 898 views

  13. ServerSync importing reseller packages - removing reseller name

    By WebEminence,
    • 1 reply
    • 922 views

  14. Cron pop.php | Site error: the ionCube PHP Loader needs to be installed.

    By Frankenstein,
    • 1 reply
    • 1.6k views

  15. Cant View Support Ticket in Admin Area

    By sibuk,   
    • 2 replies
    • 1.4k views

  16. PHP Notices: Undefined index - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php

    By vsooe,
    • 3 replies
    • 2.4k views

  17. Domain search not working after upgrade

    By Microcen,
    • 5 replies
    • 1.3k views

  18. Maxmind Now working anymore?

    By kingbrend,   
    • 5 replies
    • 1.6k views

  19. The system cron does not appear to have completed successfully within the last 24 hours.

    By jackshreeve,
    • 0 replies
    • 911 views

  20. Move to another space/domain - its rewriting itself

    By Frankenstein,
    • 6 replies
    • 1.1k views

  21. Credit Card info all gone

    By Cubeboy,
    • 1 reply
    • 836 views

  22. Hostname problem

    By nizari_rachid,
    • 0 replies
    • 641 views

  23. Acquiring Logged in Client Variables

    By Hickman.io,
    • 6 replies
    • 1.3k views

  24. WHMCS PHPMailer can't connect to smtp but I can telnet to it on the same server?

    By thunderz,
    • 0 replies
    • 742 views

  25. Bad ticket CCs when a contact submits an email

    By sergiosainz,   
    • 11 replies
    • 2.1k views
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