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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34492 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6591 topics in this forum

  1. Setting up a hosting service through client are is too slow.

    By Chandima,
    • 1 reply
    • 715 views

  2. Upgrading to 7.8.x and payment methods are mixed up

    By pacwebhosting,   
    • 8 replies
    • 2.4k views

  3. VAT

    By graziano_68,
    • 16 replies
    • 4.4k views

  4. Page Not Found We couldn't find that page. Please try navigating using the options below.

    By sohy88,
    • 1 reply
    • 907 views

  5. Order confirmed get executed twice

    By ethar,
    • 1 reply
    • 852 views

  6. ServerSync importing reseller packages - removing reseller name

    By WebEminence,
    • 1 reply
    • 890 views

  7. Cron pop.php | Site error: the ionCube PHP Loader needs to be installed.

    By Frankenstein,
    • 1 reply
    • 1.6k views

  8. Cant View Support Ticket in Admin Area

    By sibuk,   
    • 2 replies
    • 1.3k views

  9. PHP Notices: Undefined index - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php

    By vsooe,
    • 3 replies
    • 2.3k views

  10. Domain search not working after upgrade

    By Microcen,
    • 5 replies
    • 1.2k views

  11. Maxmind Now working anymore?

    By kingbrend,   
    • 5 replies
    • 1.4k views

  12. The system cron does not appear to have completed successfully within the last 24 hours.

    By jackshreeve,
    • 0 replies
    • 893 views

  13. Move to another space/domain - its rewriting itself

    By Frankenstein,
    • 6 replies
    • 1.1k views

  14. Credit Card info all gone

    By Cubeboy,
    • 1 reply
    • 816 views

  15. Hostname problem

    By nizari_rachid,
    • 0 replies
    • 624 views

  16. Acquiring Logged in Client Variables

    By Hickman.io,
    • 6 replies
    • 1.3k views

  17. WHMCS PHPMailer can't connect to smtp but I can telnet to it on the same server?

    By thunderz,
    • 0 replies
    • 725 views

  18. Bad ticket CCs when a contact submits an email

    By sergiosainz,   
    • 11 replies
    • 2.1k views

  19. Promotion Code can't be applied

    By Ramin Ramesh,
    • 1 reply
    • 1.1k views

  20. No input area to enter prices for products

    By burakturk,
    • 4 replies
    • 1.1k views

  21. My site is showing unformed template

    By Sehrish Iftikhar,
    • 4 replies
    • 1.1k views

  22. Broken Template?

    By thunderz,
    • 2 replies
    • 1.1k views

  23. Raw Output When Sending Emails

    By LynxMukka,
    • 0 replies
    • 705 views

  24. Negative credit balance

    By Kian,
    • 1 reply
    • 1.2k views

  25. import tool doesn't work for dns manager

    By sherif.elshorbagy,
    • 0 replies
    • 677 views
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