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Yes there is a monthly cost, but the automation the chat provides is definitely worth it. Also, it has a lot of apps that integrate into the chat that are great!

I am integrating Intercom.

Ok, just to make sure, will I have to find some way for it to reference the SMARTY variables?

I'm trying to acquire logged in client's variables so it will propagate the client's data. I've implemented the live chat and it is working fine, but it won't identify any of the variables? Any suggestions?? (function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/mlfxfdcw';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})(); window.intercomSettings = { app_id: "mlfxfdcw", name: "{$LANG.clientareafirstname}", // Full name email: "{supportticketsclientemail}", // Email address created_at: "<?php echo strtotime($current_user->created_at) ?>" // Signup date as a Unix timestamp }; (function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/mlfxfdcw';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})();

I am integrating a Livechat into my website and I would like it to gather information about the individuals logged in. Where can I find the Client Variables WHMCS uses for me to embed in the code?

Hello, I followed the integration options for google apps to a tee. However, my support system is not importing any tickets. I've got the following error messages: POP Import Log Date: 24/09/2019 21:04:10 Host: pop.gmail.com Email: info@hickman.io Connection error: Can't connect to gmail-pop.l.google.com,995: Network is unreachable Host: pop.gmail.com Email: sales@hickman.io Connection error: Can't connect to gmail-pop.l.google.com,995: Network is unreachable Host: pop.gmail.com Email: support@hickman.io Connection error: Can't connect to gmail-pop.l.google.com,995: Network is unreachable Host: pop.gmail.com Email: press@hickman.io Connection error: Can't connect to gmail-pop.l.google.com,995: Network is unreachable Also, the IMAP server settings are as follows: imap IMAP c-Client Version 2007e SSL Support enabled Kerberos Support enabled Help we have clients waiting for us to close tickets!

Yes I believe that is how the integration for tawkto works.

I'd really like to use intercom, but I haven't seen much on it.

I initially purchased the WHMCS live chat because it would be able to identify users that were logged in integrate well with the platform. However, I have come to find out that the chat is a bit buggy and it is not very well designed. I was wondering if you guys new of any other live chats that had the same features, but were more user friendly and integrated well with WHMCS?

I was wondering if this would be able to integrate with intercom's email messaging services to deliver invoices, alerts, etc?

Hey there, I'm looking for someone who can customize my WHMCS Theme and implement it on my platform. Here is the theme... https://themeforest.net/item/bluerack-professional-hosting-template-with-whmcs/22995374 It has been purchased already. I can send it to whoever wants the job. Just let me know!

See I can get the module to display, and configure. However, I run into trouble when creating a product.

Got it. Well thanks for your assistance. I understand that sometimes it requires the permissions being changed on the folders/files. However, how do you know which set of permissions to designate? (0644, 0777, 0755, 0655).

I have contacted Duda, but haven't heard anything. I am including a specific screenshot of the location I put the folders into. The one problem I ran into was finding the parent directory of WHMCS so I just put multiscreen.php in public_html.

Would it be recommended to just use v7.3 instead of the latest version? Sorry, this is all new to me, so that may be a dumb question.