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Hickman.io

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About Hickman.io

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  1. Hickman.io

    WHMCS Template Displaying Login Error

    Wow, I think I mentioned in the initial post that I am unable to get in touch with the developer. That’s why I posted it here to see if anyone has any other solutions. 🙂
  2. Hickman.io

    WHMCS Template Displaying Login Error

    I switched it to the default Six template and the issue went away.
  3. Hickman.io

    WHMCS Template Displaying Login Error

    The error still persists even when the authentication details are correct & I'm logged out as an admin. There appears to be an issue with the template.
  4. Hello WHMCS Community, I've been using a custom WHMCS Template for my WHMCS installation; however, after the recent update, it has been displaying a new error message on the login screen and not completing the login on Safari browsers. I've attempted to get in touch with the developer to receive support; however, they have been unresponsive. The error being displayed is: "We were unable to connect your account. Please contact your system administrator." I'd appreciate any guidance for solving this issue!
  5. Hickman.io

    Acquiring Logged in Client Variables

    Yes there is a monthly cost, but the automation the chat provides is definitely worth it. Also, it has a lot of apps that integrate into the chat that are great!
  6. Hickman.io

    Acquiring Logged in Client Variables

    I am integrating Intercom.
  7. Hickman.io

    Acquiring Logged in Client Variables

    Ok, just to make sure, will I have to find some way for it to reference the SMARTY variables?
  8. I'm trying to acquire logged in client's variables so it will propagate the client's data. I've implemented the live chat and it is working fine, but it won't identify any of the variables? Any suggestions?? (function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/mlfxfdcw';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})(); window.intercomSettings = { app_id: "mlfxfdcw", name: "{$LANG.clientareafirstname}", // Full name email: "{supportticketsclientemail}", // Email address created_at: "<?php echo strtotime($current_user->created_at) ?>" // Signup date as a Unix timestamp }; (function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/mlfxfdcw';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})();
  9. Hickman.io

    Client Variables

    I am integrating a Livechat into my website and I would like it to gather information about the individuals logged in. Where can I find the Client Variables WHMCS uses for me to embed in the code?
  10. Hello, I followed the integration options for google apps to a tee. However, my support system is not importing any tickets. I've got the following error messages: POP Import Log Date: 24/09/2019 21:04:10 Host: pop.gmail.com Email: info@hickman.io Connection error: Can't connect to gmail-pop.l.google.com,995: Network is unreachable Host: pop.gmail.com Email: sales@hickman.io Connection error: Can't connect to gmail-pop.l.google.com,995: Network is unreachable Host: pop.gmail.com Email: support@hickman.io Connection error: Can't connect to gmail-pop.l.google.com,995: Network is unreachable Host: pop.gmail.com Email: press@hickman.io Connection error: Can't connect to gmail-pop.l.google.com,995: Network is unreachable Also, the IMAP server settings are as follows: imap IMAP c-Client Version 2007e SSL Support enabled Kerberos Support enabled Help we have clients waiting for us to close tickets!
  11. Hickman.io

    Best Live Chat

    Yes I believe that is how the integration for tawkto works.
  12. Hickman.io

    Best Live Chat

    I'd really like to use intercom, but I haven't seen much on it.
  13. Hickman.io

    Best Live Chat

    I initially purchased the WHMCS live chat because it would be able to identify users that were logged in integrate well with the platform. However, I have come to find out that the chat is a bit buggy and it is not very well designed. I was wondering if you guys new of any other live chats that had the same features, but were more user friendly and integrated well with WHMCS?
  14. Hickman.io

    Intercom.io Add-on Module

    I was wondering if this would be able to integrate with intercom's email messaging services to deliver invoices, alerts, etc?
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