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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26677 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6533 topics in this forum

  1. Daily Cron problem

    By Brain,
    • 2 replies
    • 587 views

  2. I don't know what is the issue

    By Amr Mahmoud,
    • 4 replies
    • 970 views

  3. Unable to find results when searching for domain names. The result is blank

    By centos777,
    • 4 replies
    • 504 views

  4. Incompatible encoding behavior

    By Dario,
    • 0 replies
    • 332 views

  5. Office 365 Mail Setup

    By J666GAK,
    • 3 replies
    • 528 views

  6. License check: error code: 1015

    By Eduardo G.,
    • 9 replies
    • 2.6k views

  7. After upgrading 8.11 , oxapp wont show managed or create new email

    By Mariaj,
    • 0 replies
    • 475 views

  8. POP3 Connection Error 1 2 3

    By WEB Frigate,   
    • 57 replies
    • 32.4k views

  9. Upgraded from 8.10 to 8.11 release and now unable to login to admin panel due to recaptcha not showing visibly or working

    By phoenix007,
    • 10 replies
    • 5.2k views

  10. Invoice not being cancelled after automatic termination

    By LittleCreek,
    • 10 replies
    • 963 views

  11. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 4 replies
    • 486 views

  12. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 376 views

  13. Mailchimp Module Exception Errors

    By RogerW,
    • 10 replies
    • 4.8k views

  14. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 751 views

  15. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 9.7k views

  16. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 13.5k views

  17. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 1k views

  18. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 659 views

  19. WHMCS migrated to new VPS, cannot log in as admin - CSRF / Login Details Incorrect

    By nf_able,
    • 3 replies
    • 697 views

  20. New Paypal Module Display Issue

    By equiphase,
    • 1 reply
    • 430 views

  21. Smarty Error: Syntax error in template

    By fıratertas,
    • 0 replies
    • 295 views

  22. Refunded Card payment - and look at the date!

    By slim,   
    • 7 replies
    • 2.8k views

  23. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By piticu81,
    • 2 replies
    • 714 views

  24. Problem The username must be at least 3 characters when checked requirement Required Field Check Box

    By wpboy,
    • 5 replies
    • 629 views

  25. GoCardless Payment Status Updates

    By Kieran Smith,
    • 15 replies
    • 2.8k views
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