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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34737 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6596 topics in this forum

  1. WHMCS after updating (PHP error)

    By Nermin,
    • 4 replies
    • 5k views

  2. 'All Time' income stat reduced slightly

    By TBroMEM,   
    • 3 replies
    • 4.7k views

  3. whmcs and directadmin

    By sahostking,
    • 1 reply
    • 908 views

  4. Updating from 8.11 to 8.13 -> Scheduled Actions not loading

    By donostiarra,   
    • 13 replies
    • 9k views

  5. Product Short Description (Not showing up)

    By Lairdswalker,
    • 3 replies
    • 1.3k views

  6. Clientarea bug (capcha.tpl)

    By zomex,   
    • 7 replies
    • 7.3k views

  7. Missing unclosed div in Clients Homepage Panel.

    By ThemeMetro,   
    • 2 replies
    • 6.5k views

  8. .htaccess-nginx whmcs rules issues

    By 0WebHost,
    • 4 replies
    • 1.4k views

  9. Unable to build route path for admin-getting-started-index

    By Negar,
    • 7 replies
    • 1k views

  10. Domain Registration Page not loading

    By hmaddy,
    • 2 replies
    • 1.2k views

  11. Email Template and Preview Different from Received Email

    By ABrand,
    • 5 replies
    • 1.6k views

  12. Column not found error

    By iHelpersLLC,
    • 14 replies
    • 11.2k views

  13. Domain registration flow

    By pocomd,
    • 5 replies
    • 1.2k views

  14. Problem with 0 or 1 change remaining after paying some invoices

    By Negar,
    • 0 replies
    • 550 views

  15. Client error in front end

    By SamRudd1152,   
    • 6 replies
    • 2.6k views

  16. Admin Dashboard is blank after updating to 8.13

    By jeevananthan jana,
    • 1 reply
    • 6.1k views

  17. Socialbee language strings missing

    By glenn,   
    • 3 replies
    • 7.2k views

  18. Updating from 8.11 to 8.13 automatic update error

    By zitu4life,   
    • 3 replies
    • 8.2k views

  19. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal,
    • 13 replies
    • 9.8k views

  20. Ticket mail import log column display issue

    By SamS1,
    • 4 replies
    • 1.4k views

  21. Issue Rendering Certain Video Embeds from Client Submissions

    By bernier2254,
    • 0 replies
    • 904 views

  22. Files attached in tickets are not being sent, but we do receive clients attachments

    By cuenta0gow,
    • 1 reply
    • 784 views

  23. Email Campaigns

    By Frozen233,
    • 7 replies
    • 5k views

  24. Registering .day domain – Error: "Extended attribute: day_agree is required"

    By xNASHx,
    • 0 replies
    • 682 views

  25. reCaptcha v3 works in Chrome but not Safari

    By Bodes,
    • 0 replies
    • 648 views
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