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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26246 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6525 topics in this forum

  1. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 359 views

  2. Mailchimp Module Exception Errors

    By RogerW,
    • 10 replies
    • 4.8k views

  3. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 706 views

  4. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 9.5k views

  5. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 12.8k views

  6. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 954 views

  7. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 590 views

  8. WHMCS migrated to new VPS, cannot log in as admin - CSRF / Login Details Incorrect

    By nf_able,
    • 3 replies
    • 653 views

  9. New Paypal Module Display Issue

    By equiphase,
    • 1 reply
    • 404 views

  10. Smarty Error: Syntax error in template

    By fıratertas,
    • 0 replies
    • 275 views

  11. Refunded Card payment - and look at the date!

    By slim,   
    • 7 replies
    • 2.8k views

  12. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By piticu81,
    • 2 replies
    • 641 views

  13. Problem The username must be at least 3 characters when checked requirement Required Field Check Box

    By wpboy,
    • 5 replies
    • 592 views

  14. GoCardless Payment Status Updates

    By Kieran Smith,
    • 15 replies
    • 2.7k views

  15. GoCardless and Xero invoices stuck on Pending Payment

    By Damian,
    • 5 replies
    • 1.6k views

  16. Connection Error: Failed to connect

    By InFinitePro,
    • 8 replies
    • 5.8k views

  17. Cronjob WHMCS error

    By Hydra,
    • 1 reply
    • 481 views

  18. Get an errors when I go to client area

    By Ferreirrex,
    • 1 reply
    • 2.6k views

  19. Manual invoicelines do not save

    By Jan38,
    • 2 replies
    • 1.3k views

  20. Order now button take to homepage

    By SaveChanges,   
    • 7 replies
    • 2.7k views

  21. Existing Paypal Agreement Modules Compatibility

    By Sync,
    • 5 replies
    • 6k views

  22. Tickets - Invalid attachment index requested for deletion

    By paulie,
    • 0 replies
    • 1.8k views

  23. Duplicate Domain renewal invoices help

    By Tim Austin,
    • 1 reply
    • 787 views

  24. error with my smarty template

    By JB dema,
    • 0 replies
    • 292 views

  25. tbllog_register consume the cpu

    By nimafire,
    • 3 replies
    • 687 views
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