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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34941 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6598 topics in this forum

  1. Failed to decrypt MarketConnect API token.Please check your CC encryption hash or disconnect and reconnect your MarketConnect account.

    By BMC,
    • 0 replies
    • 428 views

  2. Chrome WHMCS Connect problem

    By Nesooo,
    • 3 replies
    • 2.6k views

  3. WHMCS after updating (PHP error)

    By Nermin,
    • 4 replies
    • 5k views

  4. 'All Time' income stat reduced slightly

    By TBroMEM,   
    • 3 replies
    • 4.7k views

  5. whmcs and directadmin

    By sahostking,
    • 1 reply
    • 936 views

  6. Updating from 8.11 to 8.13 -> Scheduled Actions not loading

    By donostiarra,   
    • 13 replies
    • 9.1k views

  7. Product Short Description (Not showing up)

    By Lairdswalker,
    • 3 replies
    • 1.3k views

  8. Clientarea bug (capcha.tpl)

    By zomex,   
    • 7 replies
    • 7.4k views

  9. Missing unclosed div in Clients Homepage Panel.

    By ThemeMetro,   
    • 2 replies
    • 6.5k views

  10. .htaccess-nginx whmcs rules issues

    By 0WebHost,
    • 4 replies
    • 1.5k views

  11. Unable to build route path for admin-getting-started-index

    By Negar,
    • 7 replies
    • 1.1k views

  12. Domain Registration Page not loading

    By hmaddy,
    • 2 replies
    • 1.2k views

  13. Email Template and Preview Different from Received Email

    By ABrand,
    • 5 replies
    • 1.6k views

  14. Column not found error

    By iHelpersLLC,
    • 14 replies
    • 11.5k views

  15. Domain registration flow

    By pocomd,
    • 5 replies
    • 1.2k views

  16. Problem with 0 or 1 change remaining after paying some invoices

    By Negar,
    • 0 replies
    • 577 views

  17. Client error in front end

    By SamRudd1152,   
    • 6 replies
    • 2.7k views

  18. Admin Dashboard is blank after updating to 8.13

    By jeevananthan jana,
    • 1 reply
    • 6.2k views

  19. Socialbee language strings missing

    By glenn,   
    • 3 replies
    • 7.3k views

  20. Updating from 8.11 to 8.13 automatic update error

    By zitu4life,   
    • 3 replies
    • 8.3k views

  21. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal,
    • 13 replies
    • 9.9k views

  22. Ticket mail import log column display issue

    By SamS1,
    • 4 replies
    • 1.5k views

  23. Issue Rendering Certain Video Embeds from Client Submissions

    By bernier2254,
    • 0 replies
    • 968 views

  24. Files attached in tickets are not being sent, but we do receive clients attachments

    By cuenta0gow,
    • 1 reply
    • 806 views

  25. Email Campaigns

    By Frozen233,
    • 7 replies
    • 5.1k views
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