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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34741 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6596 topics in this forum

  1. Once login admin page keep redirected to login again

    By SHAIK VAHID,
    • 4 replies
    • 3.1k views

  2. PayPal Checkout & Apply Credits

    By pRieStaKos,
    • 0 replies
    • 745 views

  3. All of my automation services are running twice with the same timestamp.

    By ShaneQode,
    • 0 replies
    • 572 views

  4. WHMCS CRON RUN ERROR

    By Redwone Ferdous,
    • 0 replies
    • 743 views

  5. Cron Job Returns an error

    By PHPRush,
    • 2 replies
    • 2.4k views

  6. SMPTP Issue: Validation Error: SMTP connect() failed.

    By MichaelSl,
    • 1 reply
    • 3.2k views

  7. $errormessage}, If user already exist in database then add him again ?

    By Alfred,
    • 0 replies
    • 579 views

  8. System auto create separated promotion code renewal invoice

    By Binger,
    • 0 replies
    • 668 views

  9. Disable or remove all security questions

    By sahostking,
    • 0 replies
    • 753 views

  10. Allow AutoAuth does not exists in General Setting > Security

    By Hadi Moghadam,
    • 2 replies
    • 1.3k views

  11. Message "Session Expired. Please reload the page before continuing" while response to a ticket

    By Zahra,
    • 0 replies
    • 660 views

  12. Customer can no longer add credit / debit card STRIPE

    By Chris74,
    • 1 reply
    • 930 views

  13. Autopayment for services and addons

    By Dmitry Kostiuk,
    • 1 reply
    • 1k views

  14. Invoice not getting updated after payment for coingate and perfect money

    By zarvis,   
    • 1 reply
    • 1.9k views

  15. Admin dashboard always resorting

    By ahdonline,
    • 1 reply
    • 1.1k views

  16. Whmcs keep closing clients account

    By NormanRynd,
    • 2 replies
    • 958 views

  17. Issue with WHMCS API

    By vesk0,
    • 0 replies
    • 614 views

  18. API DomainWhois give the result "success" but the status "error"

    By sudeepsoftnep,   
    • 1 reply
    • 1.1k views

  19. Odd changes to site after installing OpenSRS Pro to WHMCS

    By FishFoodProductions,
    • 1 reply
    • 1k views

  20. GoCardLess Module Issue

    By xraa523,
    • 0 replies
    • 622 views

  21. plesk for windows and whmcs server sync

    By sahostking,
    • 0 replies
    • 791 views

  22. Nginx rewrite rules

    By rabijit,   
    • 0 replies
    • 1.5k views

  23. Sign-In using Google Issue - Remote account linking via Google has failed. Error - 403 Forbidden

    By shemshad,
    • 0 replies
    • 725 views

  24. Change Product/Service to New Product Name

    By halimzhz,
    • 0 replies
    • 652 views

  25. hide metrics on ordering page

    By sahostking,
    • 0 replies
    • 621 views
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