Troubleshooting Issues

6554 topics in this forum

1. Clients getting to the /index.php?rp=/user/accounts page allover the client area

   By sweethome, July 16
   • 3 replies
   • 541 views
   • 
   • WHMCS SamP
   • July 17

2. PHP 8.3 incompatible encoding issue

   By Looper, July 17
   • 1 reply
   • 1.2k views
   • 
   • WHMCS SamP
   • July 17

3. Preventing Fake Registrations in WHMCS: How to Address This Issue Without Third-Party Addons

   By Tipu Sultan, June 24
   • 2 replies
   • 1.7k views
   • 
   • WHMCS John
   • July 8

4. Error with Wildcard SSL and WHM cPanel

   By tuthai, July 7
   • 0 replies
   • 890 views
   • 
   • tuthai
   • July 7

5. No e-invoice? Really?

   By J-B, December 6, 2024
   • 8 replies
   • 1.7k views
   • 
   • glenn
   • June 30

6. Failed to decrypt MarketConnect API token.Please check your CC encryption hash or disconnect and reconnect your MarketConnect account.

   By BMC, June 26
   • 0 replies
   • 292 views
   • 
   • BMC
   • June 26

7. Chrome WHMCS Connect problem

   By Nesooo, June 16, 2021
   • 3 replies
   • 2.4k views
   • 
   • hmaddy
   • June 22

8. whmcs and directadmin

   By sahostking, May 24
   • 1 reply
   • 748 views
   • 
   • WHMCS John
   • June 8

9. Product Short Description (Not showing up)

   By Lairdswalker, May 23
   • 3 replies
   • 1.1k views
   • 
   • WHMCS John
   • June 4

10. .htaccess-nginx whmcs rules issues

    By 0WebHost, May 4
    • 4 replies
    • 1.1k views
    • 
    • Muhammad Haroon
    • June 3

11. Unable to build route path for admin-getting-started-index

    By Negar, June 1
    • 7 replies
    • 784 views
    • 
    • Negar
    • June 2

12. Domain Registration Page not loading

    By hmaddy, May 31
    • 2 replies
    • 1k views
    • 
    • areba
    • June 1

13. Email Template and Preview Different from Received Email

    By ABrand, June 28, 2023
    • 5 replies
    • 1.4k views
    • 
    • Azhar Patel
    • May 30

14. Column not found error

    By iHelpersLLC, September 4, 2018
    • 14 replies
    • 9.9k views
    • 
    • Marcel Vermeulen
    • May 28

15. Domain registration flow

    By pocomd, May 22
    • 5 replies
    • 875 views
    • 
    • pocomd
    • May 28

16. Problem with 0 or 1 change remaining after paying some invoices

    By Negar, May 21
    • 0 replies
    • 412 views
    • 
    • Negar
    • May 21

17. Client error in front end

    By SamRudd1152, March 12, 2024   

    • CORE-19146
    • 6 replies
    • 2.4k views
    • 
    • melnyk
    • May 20

18. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal, May 17, 2024
    • 13 replies
    • 9k views
    • 
    • Mukul Anand
    • April 24

19. Ticket mail import log column display issue

    By SamS1, February 6
    • 4 replies
    • 1.2k views
    • 
    • SamS1
    • April 21

20. Issue Rendering Certain Video Embeds from Client Submissions

    By bernier2254, April 20
    • 0 replies
    • 618 views
    • 
    • bernier2254
    • April 20

21. Files attached in tickets are not being sent, but we do receive clients attachments

    By cuenta0gow, April 17
    • 1 reply
    • 640 views
    • 
    • cuenta0gow
    • April 17

22. Email Campaigns

    By Frozen233, December 10, 2020
    • 7 replies
    • 4.6k views
    • 
    • vinod makwana
    • April 17

23. Registering .day domain – Error: "Extended attribute: day_agree is required"

    By xNASHx, April 14
    • 0 replies
    • 441 views
    • 
    • xNASHx
    • April 14

24. reCaptcha v3 works in Chrome but not Safari

    By Bodes, April 11
    • 0 replies
    • 495 views
    • 
    • Bodes
    • April 11

25. In a WHMCS template how can you determine if the logged-in user is a User on the account, and not the primary account holder?

    By Bodes, April 11
    • 0 replies
    • 644 views
    • 
    • Bodes
    • April 11