Troubleshooting Issues

6549 topics in this forum

1. Failed to decrypt MarketConnect API token.Please check your CC encryption hash or disconnect and reconnect your MarketConnect account.

   By BMC, June 26
   • 0 replies
   • 270 views
   • 
   • BMC
   • June 26

2. Chrome WHMCS Connect problem

   By Nesooo, June 16, 2021
   • 3 replies
   • 2.4k views
   • 
   • hmaddy
   • June 22

3. whmcs and directadmin

   By sahostking, May 24
   • 1 reply
   • 727 views
   • 
   • WHMCS John
   • June 8

4. Product Short Description (Not showing up)

   By Lairdswalker, May 23
   • 3 replies
   • 1k views
   • 
   • WHMCS John
   • June 4

5. .htaccess-nginx whmcs rules issues

   By 0WebHost, May 4
   • 4 replies
   • 1.1k views
   • 
   • Muhammad Haroon
   • June 3

6. Unable to build route path for admin-getting-started-index

   By Negar, June 1
   • 7 replies
   • 725 views
   • 
   • Negar
   • June 2

7. Domain Registration Page not loading

   By hmaddy, May 31
   • 2 replies
   • 974 views
   • 
   • areba
   • June 1

8. Email Template and Preview Different from Received Email

   By ABrand, June 28, 2023
   • 5 replies
   • 1.4k views
   • 
   • Azhar Patel
   • May 30

9. Column not found error

   By iHelpersLLC, September 4, 2018
   • 14 replies
   • 9.2k views
   • 
   • Marcel Vermeulen
   • May 28

10. Domain registration flow

    By pocomd, May 22
    • 5 replies
    • 813 views
    • 
    • pocomd
    • May 28

11. Problem with 0 or 1 change remaining after paying some invoices

    By Negar, May 21
    • 0 replies
    • 385 views
    • 
    • Negar
    • May 21

12. Client error in front end

    By SamRudd1152, March 12, 2024   

    • CORE-19146
    • 6 replies
    • 2.3k views
    • 
    • melnyk
    • May 20

13. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal, May 17, 2024
    • 13 replies
    • 8.9k views
    • 
    • Mukul Anand
    • April 24

14. Ticket mail import log column display issue

    By SamS1, February 6
    • 4 replies
    • 1.2k views
    • 
    • SamS1
    • April 21

15. Issue Rendering Certain Video Embeds from Client Submissions

    By bernier2254, April 20
    • 0 replies
    • 571 views
    • 
    • bernier2254
    • April 20

16. Files attached in tickets are not being sent, but we do receive clients attachments

    By cuenta0gow, April 17
    • 1 reply
    • 602 views
    • 
    • cuenta0gow
    • April 17

17. Email Campaigns

    By Frozen233, December 10, 2020
    • 7 replies
    • 4.5k views
    • 
    • vinod makwana
    • April 17

18. Registering .day domain – Error: "Extended attribute: day_agree is required"

    By xNASHx, April 14
    • 0 replies
    • 419 views
    • 
    • xNASHx
    • April 14

19. reCaptcha v3 works in Chrome but not Safari

    By Bodes, April 11
    • 0 replies
    • 474 views
    • 
    • Bodes
    • April 11

20. In a WHMCS template how can you determine if the logged-in user is a User on the account, and not the primary account holder?

    By Bodes, April 11
    • 0 replies
    • 620 views
    • 
    • Bodes
    • April 11

21. How to use CaptchaConfiguration hook in WHMCS?

    By Bodes, April 11
    • 0 replies
    • 529 views
    • 
    • Bodes
    • April 11

22. Call to a member function trans() on null in layouts-vars.tpl.php:61

    By Cloudify, April 8
    • 2 replies
    • 635 views
    • 
    • WHMCS John
    • April 11

23. in client view, I can not edit clients address... goes to error page

    By Dempsey Howard, April 2
    • 1 reply
    • 794 views
    • 
    • RadWebHosting
    • April 4

24. The nses must be unique.

    By dewdropz, August 29, 2022
    • 2 replies
    • 1.3k views
    • 
    • joedavis
    • April 4

25. Hook notification works, but unable to retrieve client/sender mail account

    By cuenta0gow, April 4
    • 0 replies
    • 418 views
    • 
    • cuenta0gow
    • April 4