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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25979 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6524 topics in this forum

  1. Blank Invoice Sent when not saved first

    By sixullc,
    • 1 reply
    • 728 views

  2. View Ticket in Client Area and Ticket Reply List Order

    By sentq,
    • 1 reply
    • 903 views

  3. Server Module Hookpoint InvoiceCreationPreEmail

    By imaticon,
    • 4 replies
    • 834 views

  4. API Add Client function Fails to save CC info to Payment Gateway

    By pfinucan,
    • 3 replies
    • 1.1k views

  5. tel: prefix not recognised by addChild()

    By gbotica,   
    • 1 reply
    • 909 views

  6. "Remember Me" checkbox on login popup breaks on cart.php

    By gbotica,   
    • 1 reply
    • 706 views

  7. IDN Subdomain Support in Registrar-DNS System

    By petzsch,
    • 3 replies
    • 1.2k views

  8. Bug in six template

    By petzsch,
    • 1 reply
    • 910 views

  9. Active domain cant be managed if there is the same domain in cancelled status

    By plusplushosting,
    • 1 reply
    • 618 views

  10. EU-VAT addon - Bug

    By cluster,
    • 7 replies
    • 1.1k views

  11. SEO Friendly URL's don't work in 6.1.1 under SSL

    By yggdrasil,
    • 3 replies
    • 1.3k views

  12. Domain lookup WHMCS v6.x.x and IDN new gTLDs

    By imaticon,
    • 3 replies
    • 1.4k views

  13. Error Upgrade Your Installation

    By progressti,
    • 1 reply
    • 1.4k views

  14. 6.0.2 $defaultns is always true (eNom)

    By zlib,
    • 2 replies
    • 759 views

  15. Bug in Plesk Module

    By Marcus,
    • 1 reply
    • 653 views

  16. clientareaemails.tpl opens popup without scrollbars in SIX template

    By michael24,   
    • 1 reply
    • 1.2k views

  17. false result for .lu domain check from external form

    By cluster,
    • 3 replies
    • 782 views

  18. Resellerclub Error for .ca

    By smerrikin,
    • 13 replies
    • 1.9k views

  19. Colon In Product Description Causes formatting error

    By Sliffer21,
    • 5 replies
    • 1k views

  20. ClientAreaPage hook and domainchecker with six template

    By imaticon,
    • 8 replies
    • 1.2k views

  21. Client can't register the .uk domain whilst having the .co.uk and using same details.

    By Wabun,   
    • 4 replies
    • 2.3k views

  22. aff.php Database Update Query

    By sentq,   
    • 1 reply
    • 1.5k views

  23. 6.1.1 reporting wrong version

    By niels,
    • 3 replies
    • 742 views

  24. Nominet module is not retrieving the registrant name.

    By Wabun,   
    • 1 reply
    • 774 views

  25. Unique Transaction ID

    By dahamsta,
    • 2 replies
    • 1.3k views
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