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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25708 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6501 topics in this forum

  1. Support Email Greeting Incorrect

    By joshhw,
    • 2 replies
    • 863 views

  2. "No Invoice" Error

    By Daniel,
    • 0 replies
    • 708 views

  3. Domain Pricing Matrix

    By lance,
    • 1 reply
    • 840 views

  4. Client Contacts Getting CCd on All Ticket Emails

    By slable,
    • 1 reply
    • 851 views

  5. Multicraft Module | WHMCS | Error

    By PeterXonwiiXx,
    • 1 reply
    • 758 views

  6. Plesk usage statistics no longer collected since WHMCS 7.2

    By Hal9000,
    • 1 reply
    • 717 views

  7. Error on checkout after update to 7.2.2 [Urgent]

    By Rodrigo Gomes,   
    • 4 replies
    • 3.7k views

  8. WHMCS - Plesk, 502 Bad Gateway Timeout at ordering

    By nico1102,
    • 2 replies
    • 3.7k views

  9. {$product.pricing.minprice.cycle} with Monthly Pricing Breakdown enabled on v7+

    By brian!,
    • 0 replies
    • 880 views

  10. WHOIS Lookup Error for .store and .design

    By Hal9000,
    • 5 replies
    • 2.5k views

  11. Best way to generate sitemp.xml file for WHMCS

    By cyberland,   
    • 0 replies
    • 1.3k views

  12. WHMCS License Addon

    By Daniel,
    • 0 replies
    • 783 views

  13. Domain check on client side since upgrade to 7.2

    By IMCWebHost,
    • 2 replies
    • 668 views

  14. Backup Database failed since 7.2.1 update

    By schendra,
    • 3 replies
    • 972 views

  15. Domain renewals on payment no longer working since v7.2

    By Hal9000,
    • 11 replies
    • 1.2k views

  16. Sudden Error After 7.2.1 Upgrade

    By Chad,
    • 6 replies
    • 1.5k views

  17. delays in support email ticket creations

    By battles,   
    • 0 replies
    • 716 views

  18. Failed to retrieve latest version

    By TARIMEHR,
    • 4 replies
    • 2.2k views

  19. In case of PayPal: no 'New Account Information' email

    By thomasNL,   
    • 0 replies
    • 637 views

  20. After updating WHMCS v7.0.1 to WHMCS v7.2.1 minor issue | Resloved

    By smarters,   
    • 0 replies
    • 1.6k views

  21. Product Addons price showing as Monthly even tho only Yearly is cycle is active

    By AstritK,   
    • 0 replies
    • 1.3k views

  22. Double payment for the same invoice

    By ChrisTERiS,
    • 0 replies
    • 698 views

  23. Some links do not work

    By mazlie,
    • 0 replies
    • 492 views

  24. Friendly URLs messed up in 7.2.1

    By Si,
    • 3 replies
    • 1.6k views

  25. Support Ticket with no response

    By WordPressJunkies,   
    • 1 reply
    • 937 views
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