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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25698 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6499 topics in this forum

  1. Thumbnail & corrupt download ticket attachments

    By Mehdi,
    • 5 replies
    • 1.5k views

  2. Renewal invoices not being created

    By Héctor Luaces,
    • 1 reply
    • 1.1k views

  3. TODO list gone crazy since 7.6?

    By slim,
    • 2 replies
    • 1k views

  4. Orphaned files/folders left after upgrade

    By Linuxweb,
    • 0 replies
    • 542 views

  5. Domain available error

    By NiekGC,
    • 1 reply
    • 859 views

  6. DNS of domains not being retrieved on WHMCS 7.6.0

    By MarceloPe,
    • 4 replies
    • 1.2k views

  7. My account email notifications

    By itsonlyme,
    • 19 replies
    • 1.2k views

  8. Unable to send email through WHMCS

    By Isaac Asher,
    • 2 replies
    • 802 views

  9. Invoice logo size and details

    By izghitu,
    • 7 replies
    • 6.7k views

  10. An automatic renewal attempt was triggered for this service but failed. The renewal will not be attempted again automatically. Please resolve the error and try again.

    By battles,
    • 12 replies
    • 3.2k views

  11. No email sent for daily corn

    By peters web,
    • 2 replies
    • 871 views

  12. Error after update to 7.6 on admin login

    By arobo,
    • 8 replies
    • 5.9k views

  13. Tax Exempt Checkbox

    By brian!,
    • 4 replies
    • 1.2k views

  14. 7.6 Update Common Errors and Solutions

    By WHMCS John,
    • 0 replies
    • 1.8k views

  15. Domains not showing in clientarea

    By adamb1995,
    • 1 reply
    • 940 views

  16. WHMCS causing tax evasion

    By Kian,
    • 13 replies
    • 2.5k views

  17. MarketConnect Fatal errors

    By NikRB,
    • 4 replies
    • 3k views

  18. Renewal failed

    By Frozen233,
    • 1 reply
    • 1.8k views

  19. WHMCS Cannot Create API User

    By Courzo,
    • 1 reply
    • 898 views

  20. My WHMCS 7.6 PHP Version 5.6 or 7.0 Oops Error Displaying when wants to Delete Clients Account

    By trewhost,   
    • 2 replies
    • 2.7k views

  21. New WHMCS name spinner

    By AndyW,
    • 8 replies
    • 2.8k views

  22. Tried to modify the Register.php now nothing showing at all in source says page is corrupt

    By MHafez78,
    • 0 replies
    • 884 views

  23. End User License Agreement Broken Link Redirection

    By Rangka Kacang,
    • 3 replies
    • 1.8k views

  24. Problem upgrading to 7.6

    By Frozen233,
    • 3 replies
    • 843 views

  25. Duplicate entries for domains

    By stwsimon,
    • 1 reply
    • 810 views
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