javacodemonkey Posted October 18, 2021 Share Posted October 18, 2021 After updating with the most recent stable release (8.30.0), I went through my standard testing process to see if anything is no longer working. I found that the Login As Owner function no longer works and, instead, updates the url to be (URL + #). Is this something that has already been looked into for correction? Are there any hot fixes that are suggested? 0 Quote Link to comment Share on other sites More sharing options...
javacodemonkey Posted October 18, 2021 Author Share Posted October 18, 2021 For clarity, I have been keeping my site updated with all new stable releases. Running php 7.4. Accessed through Clients > View/Search Clients > [CLIENT] > Log In As Owner Button Already attempted proposed fix by going to Utilities > System > System Cleanup > Empty Template Cache 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted October 18, 2021 Share Posted October 18, 2021 (edited) I can confirm the same problem after updating to 8.3.0 today. Ticket #YDE-153158 submitted about this. Edited October 18, 2021 by Troy 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 18, 2021 WHMCS Support Manager Share Posted October 18, 2021 Hi all, I'm unable to reproduce this on my stock 8.3.0 installation here. The Login as Owner link does leverage JQuery, so it's possible there's an old copy of the JS file cached on your side, causing it not to work quite right. Please clear your browser cache, network cache and any CDN/minification caches you might have on the server or cloud. Perform a hard refresh of the page, then try again. 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted October 19, 2021 Share Posted October 19, 2021 I had already cleared all caches. For me it turned out to be the third party admin theme (Lara). Updating to the version specifically for 8.3.0 took care of it. 2 Quote Link to comment Share on other sites More sharing options...
Faizal1 Posted November 20, 2021 Share Posted November 20, 2021 Just updated to the latest stable release and was having the same issue. It was the custom admin theme that was causing it. Fixed. 0 Quote Link to comment Share on other sites More sharing options...
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