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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25373 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6482 topics in this forum

  1. Affiliate Pending Commissions duplicated on refresh

    By ftptoday,
    • 0 replies
    • 450 views

  2. VAT does not reflect in the Cart Summary of Ajax Order Template

    By SindreM,   
    • 1 reply
    • 1.2k views

  3. Promotions not working properly whmcs 5.2.14

    By drosendo,   
    • 1 reply
    • 663 views

  4. Invalid Token Even After Upgrade to 5.2.12 1 2

    By XiNiX,   
    • 30 replies
    • 3.8k views

  5. [UNCONFIRMED] Configurable Package Addon >> Downgrade/Upgrade of the Mailing Lists Configurable

    By TekStorm Inc - James,
    • 0 replies
    • 407 views

  6. Not able to cancel a pending order on 5.2.14

    By Db2000,
    • 1 reply
    • 619 views

  7. Invalid upload filename. Valid filenames contain only alpha-numeric, dot, hyphen and underscor

    By mtk,
    • 4 replies
    • 1k views

  8. [Confirmed] Admin password reset error : Call to undefined function html_entities_decode()

    By stef_dotcom,
    • 6 replies
    • 1.1k views

  9. Graphs in reports stopped working

    By stormy,
    • 14 replies
    • 1.9k views

  10. Customer Summary: Credit Balance is Incorrect

    By epretorious,
    • 1 reply
    • 596 views

  11. Strict Standards: Non-static method WHMCS_Nominet::init() should not be called statically

    By ivaserver,
    • 1 reply
    • 644 views

  12. whois .ru Problems

    By takerhost,
    • 4 replies
    • 699 views

  13. Cancelling a [Plesk 11.0.x] Service Does not Cancel the Service.

    By epretorious,   
    • 4 replies
    • 883 views

  14. 5.2.14 - Calendar Issue

    By lance,
    • 2 replies
    • 550 views

  15. Invoice Payment Reminders being sent after I have disabled them.

    By jbermudez,
    • 4 replies
    • 772 views

  16. 5.2.13 --> 5.2.14 patch " add addons button inoperable in product/services "

    By mediastream,
    • 1 reply
    • 523 views

  17. 5.2.13 upgrade no cron job email sent.

    By And then there was one les,
    • 7 replies
    • 935 views

  18. Bulk Domain Search can't check multiple .nu domains

    By ditto,
    • 1 reply
    • 618 views

  19. 5.2.12 - data feeds stopped working

    By lance,
    • 15 replies
    • 2k views

  20. Incorrect encoding of apostrophe in emails since 5.2.13/5.1.14

    By ioni,
    • 6 replies
    • 796 views

  21. WHMCS 5.1.14 / admin order / loading icon for product config options

    By Terra,
    • 3 replies
    • 849 views

  22. Cleanup Operations

    By wsa,
    • 9 replies
    • 1.6k views

  23. Arabic words in activity log

    By mixathost.com,
    • 5 replies
    • 1.6k views

  24. update from 5.2.12 to 5.2.13 error WHOIS 1 2

    By domainxhosting,   
    • 36 replies
    • 4.6k views

  25. All Invoice and product currency change to USD

    By northgate,
    • 2 replies
    • 714 views
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