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lcwadmin posted a topic in Troubleshooting IssuesI used to be able to send out an email and direct a client to a Knowledge Base Article by clicking on a link at the bottom of the window near the "Add More" links. Somewhere in the last 2 or 3 updates it has gone missing. Can this be corrected and it put back please? In the Meantime, how would you recommend I add the links to my emails while waiting for the correction. Bj If in wrong place please move to correct one.