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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26741 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6533 topics in this forum

  1. Cannot renew SpamExperts email services as "Domain already exists in SpamExperts system"

    By tomwhe,
    • 3 replies
    • 1.6k views

  2. ERROR WHMCS Daily System Cron Attention Needed

    By artetatu,
    • 6 replies
    • 2.9k views

  3. viewinvoices.php and invoices.php are not opening

    By Ahzam,
    • 4 replies
    • 2.1k views

  4. Problem with license manager

    By alero,
    • 3 replies
    • 997 views

  5. API GetTickets doesn't get some of the tickets

    By Emojo,
    • 1 reply
    • 659 views

  6. stuck "Verifying your domain selection..." when choosing "I will use my existing domain and update my nameservers"

    By jessewsn,
    • 5 replies
    • 3.9k views

  7. tld prices return blank

    By aknight,   
    • 10 replies
    • 2.3k views

  8. Register Domain = "Searching..."

    By Bertie,
    • 1 reply
    • 804 views

  9. White Page after Adding Domain

    By Bertie,
    • 4 replies
    • 717 views

  10. blank page after upgrade to 7.5.0

    By bedet,
    • 2 replies
    • 791 views

  11. Error code: 1014. Error message - Plesk integration

    By Prachi,
    • 1 reply
    • 1.3k views

  12. My clients can't login

    By Bridgett,   
    • 12 replies
    • 9.7k views

  13. Product Next Due Date not updated after invoice creations

    By mpw,
    • 0 replies
    • 556 views

  14. All products after add to card broken after update

    By battles,   
    • 2 replies
    • 1.8k views

  15. support tickets issue for 25+ tickets

    By Ian Hitt,
    • 3 replies
    • 621 views

  16. Domain renewals page: Uncaught TypeError: WHMCS.utils.getRouteUrl is not a function at recalculateRenewalTotals

    By glenn,
    • 3 replies
    • 1.6k views

  17. htaccess code killing domain searches

    By Daskew78,
    • 3 replies
    • 913 views

  18. getting error on whmcs domain Availability

    By Alucard2008,
    • 10 replies
    • 2.8k views

  19. whmcsBaseUrl is not defined

    By Kirill,
    • 6 replies
    • 2.4k views

  20. Bank Account Text Fields Not Showing In Checkout Page

    By Bishal,
    • 5 replies
    • 814 views

  21. Prepared statement needs to be re-prepared

    By andrei1989,
    • 0 replies
    • 707 views

  22. Check WHMCS version without logging into admin

    By sanfran1,
    • 2 replies
    • 2.6k views

  23. upgraded our system to 7.5 version exception 'Whoops\Exception\ErrorException' with message 'Cannot redeclare loadgatewaymodule()' in :0

    By noufel,
    • 4 replies
    • 3.4k views

  24. Password with a strength rating of 95 or higher.

    By skins,
    • 4 replies
    • 874 views

  25. Parmeter missing username

    By johnnybgoodwin,   
    • 15 replies
    • 4.5k views
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