How to set Annually & Biennially price with different renewal price?
I'd like to check who would have the same context as me and if there is a better way to configure my WHMCS for this :
Several of our clients have an automated renewal option chosen by credit card or bank transfer (initiated by us ie SEPA) so they have nothing to do to keep the services.
Those payments are processed in the last day of the month though, and some domains expire at the registrar before that, hence if we do nothing the domain can be expired/suspended before the automated payment confirming the renewal is processed and therefore automatically renews the name at the registrar.
Right now we just suspend the registrar API with the domain, renew it manually so it continues working, and once the payment arrives we reconnect the registrar API so that the name is not renewed once more for free.
Any better way to do that ?
Thanks for your attention.
Oddly, my Biennial package price is correctly calculated monthly (as I selected that option on Ordering tab) except that it shows the month price $5.99 but with /2 mo. Which reads incorrect - it will be interpreted that it's 5.99 every two months when it should read /mo. The 2-yr package correctly calculates in check-out.
The annual and monthly show correctly, ie 12.99/mo or 9.99/mo.
This is going to be confusing for customers when ordering and makes no sense. Be great if someone knew why this is happening and provide solution.
By Nelson Neoh
After a long search in Google and this community, I didn't really able to find a clue on how to handle this, if there is a product which upgrade will incurs a full charge, rather than default prorated charge in WHMCS. Do you guys has any hints or workaround?
Here's the full list of issues I am experiencing now, hope will get any help from you here. Thanks in advance.
1. What's the proper procedures to take, if there is a product/service renewal or upgrade will incurs a full charge rather than prorated according to remaining days?
2. When a product/service renewed (recurring auto CC charged or invoice paid), which hook or function in Addons/Provisions can use to trigger follow up actions? Like post an API request to principle for such renewal action.
3. When a Renewal button being click, either on Admin/Client Panel, it will triggers invoice and charge directly on client deposited funds if sufficient fund available. Which localAPI should I call?
4. I noticed if the Product/Service being created with recurring terms, for example monthly or annually, it will automatically triggered an invoice by WHMCS cron. Wish to know if there is sufficient fund in client account, will the cron direct credited its balance and send a paid invoice? Which hook should I use if the invoice send is a paid invoice?
Is it possible to get the domain addon prices through the API?
GetTLDPricing does not give this information.
Thanks in advance.
Can you configure the system to have different pricing for resellers and retail customers? I have a rather complex setup where the pricing is different between resellers and retailers, plus there are quantity discounts, add on services, consolidated billing, pro-rated billing to sync to an existing invoice cycle, etc...
What I mean by consolidated billing is that we have clients with multiple locations and some will have each location pay for their own services and some want all their locations bills paid centrally by the corporate entity.
Thanks for your comments!
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