kan Posted June 5, 2020 Share Posted June 5, 2020 Hi Client charged 2nd time even if invoice is paid, Client paying using PayPal subscription. BUT In previous two months it was normal and charging only once per invoice. Invoice 1: https://nimb.ws/J2Apmk Invoice 2: https://nimb.ws/W1ci0K Log: https://nimb.ws/gdYsqv Is this setting from PayPal Subscription or anything else in Product setup? Thanks in advance kan 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted June 6, 2020 Share Posted June 6, 2020 19 hours ago, kan said: Is this setting from PayPal Subscription or anything else in Product setup? the log link doesn't work - but my suspicion would me that either multiple subscriptions exist, the client is paying manually despite already having a subscription or you're hitting a known bug from a previous release. I think i'd be inclined to ask Paypal whether there are multiple subscription issues with this client or clients. 0 Quote Link to comment Share on other sites More sharing options...
kan Posted June 8, 2020 Author Share Posted June 8, 2020 Hey @brian! Here is log: https://nimb.ws/ojgGTU Can you tell me more on this "you're hitting a known bug from a previous release" . I'm running 7.9.1-release.1 Thanks 0 Quote Link to comment Share on other sites More sharing options...
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