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kan

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Everything posted by kan

  1. Hey @brian! Here is log: https://nimb.ws/ojgGTU Can you tell me more on this "you're hitting a known bug from a previous release" . I'm running 7.9.1-release.1 Thanks
  2. Hi Client charged 2nd time even if invoice is paid, Client paying using PayPal subscription. BUT In previous two months it was normal and charging only once per invoice. Invoice 1: https://nimb.ws/J2Apmk Invoice 2: https://nimb.ws/W1ci0K Log: https://nimb.ws/gdYsqv Is this setting from PayPal Subscription or anything else in Product setup? Thanks in advance kan
  3. Hii, We are having an issue of file upload in the support ticket. We are using the cakephp for our platform and also the WHMCS API on our platform for the support and billing. On the platform side when a client sends the attachment with the file size more than 1MB the file uploads in the cloud where we are storing but it doesn't get attached in the ticket from the client-side and on the staff side (WHMCS) the attachment is not receiving. We have checked the server's file upload limit and everything and it looks ok that file upload limit is properly set. The file upload less then 1MB is working fine and our staff are able to receive the attachments. Also, the attachment sending from Staff to client is working fine for even 18MB file size.
  4. Hey, brian! I understood your point and it was correct but the situation here was I have to use the same PID and using admin I have to override payment method to free for certain conditions. Thanks
  5. Hi I have an issue while Placing an order using API. Placing an order with "Free" billing cycle but order placeed with "Monthly" billing cycle. See https://nimb.ws/KhLHV8 . https://nimb.ws/KvqJiT Product Setting : https://nimb.ws/a9DWBU I tried "free","free-account","Free","Free-Account"..etc... But not working. $postdata = array( 'action' => 'AddOrder', 'clientid' =>10, 'pid' => array('242'), 'noinvoiceemail'=>true, 'priceoverride'=>'0.00', 'noemail'=>true, 'noinvoice'=>true, 'billingcycle' => array('Free'), 'paymentmethod' => 'paypal', 'responsetype' => 'json' ); Regards kan
  6. Yes, It redirects to /creditcard.php on WHMCS client area, BUT as we have our own client area working on WHMCS API I want to redirect on Stripe gateway same as PAYPAL does. Is there any hack or settings?
  7. Hello I have integrated stripe into WHMCS and it work perfectly with whmcs client area. We have our own client area using WHMCS API, but when we click on "PayNow" in invoice it will re directs to WHMCS client area for payment instead of Stripe payment gateway. Currently I'm using paypal because it will re direct to their gateway for payment. Is there any solution in whmcs or in stripe?
  8. Hi @Craft You should Open a ticket to WHMCS support , they will solve issue faster. Give them above steps what you have done already and give WHM access details.
  9. Hi @Craft Go to WHMCS "configuration.php" file and add line " $overidephptimelimit = 500; " (Without Quote). For your reference: https://docs.whmcs.com/Maximum_Execution_Time
  10. Hi You should check your WHM connectivity with WHMCS.
  11. Since I started using Project Management each time it send emails to admin and assignee when anything updated. I have number of clients projects and I want to control these emails or stop them to being send, can any one help me how to do. Thanks
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