mailchimp MailChimp Integration & Client changing email address

[garybarr]

Maybe I'm wanting too much, maybe I'm doing something wrong, or maybe I found a glitch nobody thought of...

But when a client has a change of email address,  it sends an update to MailChimp, which is bounced back.  (Added Module Debug Log below)

If a customer checks "Don't Send client marketing emails", saves it... Changes their email and then unchecks it... It would work.  But what client would know to do that?  So if their email address ever changes, they will never be able to get emailed again...without a lot of manual interaction after someone either complains or just would happen to know they changed it.

Ideas or thoughts?

 

 

==============================================================================
REQUEST:
==============================================================================

Array
(
    [id] => cust-11984
    [email_address] => dcspamproof1@gmail.com
    [opt_in_status] => 1
    [company] => 
    [first_name] => Test
    [last_name] => User
    [orders_count] => 0
    [total_spent] => 0
    [address] => Array
        (
            [address1] => 
            [address2] => 
            [city] => 
            [province] => 
            [postal_code] => 
            [country] => 
            [country_code] => US
        )

)

==============================================================================
RESPONSE:
==============================================================================

Array
(
    [type] => http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/
    [title] => Invalid Resource
    [status] => 400
    [detail] => An email address may not be changed once a customer is created.
    [instance] => a1e12c27-ff1c-499f-96bf-cb1e8cdc8942
)

 

[garybarr]

Nothing?

 

[WHMCS ChrisD]

Hey @garybarr,

I'm asking about this internally, It looks like MailChimp prevents user emails from being changed once they are created, I'll come back to you once I hear more

[WHMCS ChrisD]

Hey @garybarr,

After talking with the team I have opened a case up for this under the ID CORE-11781 so this can be looked into further, I will update this thread as more information comes to hand

[garybarr]

Thank you.  I look forward to finding a fix.

[WHMCS ChrisD]

Hey @garybarr

A fix for this has been released in V7.4.0