Domain register with Greek characters not working

[Dimitra]

Hi, I am using a custom api from easy.gr for registering domains.

 

My problem is when T try register a domain with Greek characters. When I search for a domain with Greek characters, the result is always 'Invalid characters'.

 

Does anybody know how I can make this work correctly and display the availability of Greek domains?

Should I ask for help the company who provides the api?

 

Thank you in advance.

[WHMCS ChrisD]

Hi Dimitra,

 

At what point are you receiving this error?

[Dimitra]

Hi Chris,

 

The error occurs when I use the domain searcher.

In the following screenshot, you can see the Greek domain name and the error.

 

The error is: "The domain you entered is invalid. Domains must begin with a letter or number"

 

 

Thank you.

[WHMCS ChrisD]

Do you have IDN's enabled under Setup > General Settings > Domains tab? Also, do you have General Settings > Localisation tab > System Charset value set to UTF-8

[Dimitra]

I enabled IDN's and now I'm not getting the invalid domain error.

Now I have another problem. Every Greek domain I search appears as unavailable, although other websites show them available.

Any help on this?

 

Thanks.

[WHMCS ChrisD]

Please enable your module log under Utilities -> Logs -> Module Logs and see if any errors appear in there

[brian!]

Dimitra,

 

have you tried searching for an IDN domain using a non .gr TLD??

 

if the logs don't give you a clue, that might at least tell you if it's whmcs that's causing this, or if easy.gr doesn't understand what WHMCS is trying to pass to it.

[Dimitra]

There are no errors in Module Logs.

 

have you tried searching for an IDN domain using a non .gr TLD??

 

I just did it and the domain δοκιμη.company is available. It's only with .gr domains that I get the invalid error.

[brian!]

I just did it and the domain δοκιμη.company is available. It's only with .gr domains that I get the invalid error.

then it might be worth a ticket to easy.gr support to check that their API supports IDN lookups from whmcs.

 

though slightly worrying that their WHMCS logo guy looks like Donald Trump!

 

[WHMCS ChrisD]

I'd also recommend creating a Custom WHOIS Server for .gr domains as well http://docs.whmcs.com/WHOIS_Servers

[brian!]

I'd also recommend creating a Custom WHOIS Server for .gr domains as well http://docs.whmcs.com/WHOIS_Servers

Chris, I don't think you realistically can for .gr domains - it's one of those TLDs that effectively uses a private whois server (like Spain and Malaysia) where I believe you have to submit your IP first or be a reseller - I don't think the default entry for .gr in WHMCS has worked for years... plus their web whois uses captcha so that's ruled out as an option - unless you can find a third-party whois source, you're left with using an API solution.