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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34265 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6567 topics in this forum

  1. $errormessage}, If user already exist in database then add him again ?

    By Alfred,
    • 0 replies
    • 538 views

  2. System auto create separated promotion code renewal invoice

    By Binger,
    • 0 replies
    • 642 views

  3. Disable or remove all security questions

    By sahostking,
    • 0 replies
    • 727 views

  4. Allow AutoAuth does not exists in General Setting > Security

    By Hadi Moghadam,
    • 2 replies
    • 1.3k views

  5. Message "Session Expired. Please reload the page before continuing" while response to a ticket

    By Zahra,
    • 0 replies
    • 619 views

  6. Customer can no longer add credit / debit card STRIPE

    By Chris74,
    • 1 reply
    • 849 views

  7. Autopayment for services and addons

    By Dmitry Kostiuk,
    • 1 reply
    • 1k views

  8. Invoice not getting updated after payment for coingate and perfect money

    By zarvis,   
    • 1 reply
    • 1.8k views

  9. Admin dashboard always resorting

    By ahdonline,
    • 1 reply
    • 1k views

  10. Whmcs keep closing clients account

    By NormanRynd,
    • 2 replies
    • 876 views

  11. Issue with WHMCS API

    By vesk0,
    • 0 replies
    • 575 views

  12. API DomainWhois give the result "success" but the status "error"

    By sudeepsoftnep,   
    • 1 reply
    • 1.1k views

  13. Odd changes to site after installing OpenSRS Pro to WHMCS

    By FishFoodProductions,
    • 1 reply
    • 959 views

  14. GoCardLess Module Issue

    By xraa523,
    • 0 replies
    • 565 views

  15. plesk for windows and whmcs server sync

    By sahostking,
    • 0 replies
    • 767 views

  16. Nginx rewrite rules

    By rabijit,   
    • 0 replies
    • 1.4k views

  17. Sign-In using Google Issue - Remote account linking via Google has failed. Error - 403 Forbidden

    By shemshad,
    • 0 replies
    • 691 views

  18. Change Product/Service to New Product Name

    By halimzhz,
    • 0 replies
    • 622 views

  19. hide metrics on ordering page

    By sahostking,
    • 0 replies
    • 595 views

  20. Module Settings inside Product Services not showing.

    By Nastrix,
    • 0 replies
    • 652 views

  21. Editing Password Reset Mail

    By Jenny,
    • 0 replies
    • 1.4k views

  22. Why do invoices charge old payment method instead of default?

    By hosthuski,   
    • 0 replies
    • 1k views

  23. If else statement for Email Templates in WHMCS

    By ogo9ja,   
    • 0 replies
    • 772 views

  24. Oops! Something went wrong and we couldn't process your request.

    By OreQr,
    • 1 reply
    • 2.2k views

  25. WHMCS - 2Checkout - Problem with Recurring Payments

    By zulqarnainhabib,
    • 1 reply
    • 1k views
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