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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25979 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6524 topics in this forum

  1. Paypal stopped working after updating 1 2

    By lance,
    • 33 replies
    • 4.1k views

  2. Order Form in 5.2.7 fails to update on client side

    By gbrowne40,
    • 1 reply
    • 578 views

  3. Multiple Customer

    By fragger,
    • 1 reply
    • 681 views

  4. Multiple cpanel groups locations issue

    By hollymann,   
    • 0 replies
    • 1k views

  5. Deleted administrator but still see it in ticket flaging section

    By Jbro,
    • 0 replies
    • 444 views

  6. Nominet Not Updating expiry date

    By lance,
    • 2 replies
    • 534 views

  7. v5.2.7 Admin unpaid invoices list Mark All checkbox not working

    By insider1,
    • 2 replies
    • 625 views

  8. Merging 2 customers using 2 different currencies

    By dimitrifrom31,
    • 1 reply
    • 489 views

  9. Invalid token

    By bobo5555,
    • 2 replies
    • 903 views

  10. v5.1.9 - Session variables not populated when product is added via URL

    By SeanP,
    • 7 replies
    • 841 views

  11. Systpl and General Settings

    By fragger,
    • 0 replies
    • 656 views

  12. v5.2.5 - Special character (£) prevents message in ticket replies/creation

    By Vox,
    • 4 replies
    • 1.3k views

  13. Have to enable Income Forcast and Income Overview for homepage to work

    By benblee,
    • 2 replies
    • 710 views

  14. 5.2.7 Select all checkbox not working

    By copernico,
    • 4 replies
    • 908 views

  15. [Case #2989] Unexpected payment method value. During downgrade.

    By WIS hosting,
    • 8 replies
    • 2.9k views

  16. 5.1.9 Renewal for multiple domains fails halfway through but no error

    By stormy,
    • 7 replies
    • 926 views

  17. Delete Order Hook

    By fragger,
    • 1 reply
    • 789 views

  18. Weird Characters in Emails

    By artaex,
    • 2 replies
    • 813 views

  19. Submit Bug

    By imtiax,
    • 0 replies
    • 528 views

  20. Plesk 10 & expiration dates

    By mtk,   
    • 2 replies
    • 1.4k views

  21. customer logged out when searching support tickets

    By Guest benpotter1991,
    • 0 replies
    • 522 views

  22. This is an active domain, hence no need to renew it

    By lfrauseo,
    • 2 replies
    • 644 views

  23. Massaction / Orderdetail Page Deletebutton

    By fragger,
    • 1 reply
    • 745 views

  24. 5.0.8 Problem with db_make_safe_human_date()

    By JamesK,
    • 1 reply
    • 593 views

  25. Password Reset Not Working

    By artaex,
    • 2 replies
    • 2.7k views
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