[resolved] update from 5.2.12 to 5.2.13 error WHOIS

[domainxhosting]

update from 5.2.12 to 5.2.13

after click whois is error Invalid Token

[easyswiss]

-> Empty your cookies/browser history and restart your browser should help.

[sahostking]

I had the same problem aswell and did clear template cache and then browser cache as directed by another forum member. That seemed to work.

[Drweb]

I am also getting this error in the whois 'Invalid Token'.

 

Already cleaned your browser cache, cache of whmcs, and the error continues.

 

Tested also for other browser/computer, and I get the same error.

[merlinpa1969]

I am also getting the error

[LDHosting]

Seeing the same here. Cache cleared etc.

 

To reproduce:

 

Go to a client and click either the products/services or the domains tab (depending on what they have)

Click the 'whois' link next to the domain

"Invalid Token"

Edited November 21, 2013 by LDHosting

[merlinpa1969]

Make sure to clear your templates_c folder, it has to be done manually since the cleanup button is broken

[LDHosting]

I already have. Have also cleared the cache and tried a different browser. That resolved some issues, such as the search not working, but the 'whois' links remain broken.

[merlinpa1969]

You are correct, I apologize.

[PascM]

This is what i get when i try to clean template cache using the admin panel

 

Invalid file. Please contact support.

[wsa]

This is what i get when i try to clean template cache using the admin panel

 

You can check here about the clean template

[merlinpa1969]

Make sure to clear your templates_c folder, it has to be done manually since the cleanup button is broken

[othellotech]

I also have removed and recreated templates_c and tried a completely different machines and browsers and still get Inlavid Token doing a whois as admin

 

- - - Updated - - -

 

ls -l -a *whois*

/bin/ls: *whois*: No such file or directory

 

in the templates_c folder after trying it yet again.

[greghl]

I also have removed and recreated templates_c and tried a completely different machines and browsers and still get Inlavid Token doing a whois as admin

 

- - - Updated - - -

 

ls -l -a *whois*

/bin/ls: *whois*: No such file or directory

 

in the templates_c folder after trying it yet again.

 

can confirm that I have the same error - have emptied templates_c folder entirely - closed browser - emptied cache using ccleaner - logged back in - error appears when clicking the whois link next to a domain inside a client's details (domains tab).

 

Also tried a different browser - same result. This is 100% reproducible.

[pegazhosting]

I have exactly same problems like stated here, i tried everything, any solution?

WHMCS Staff is not answering

[PascM]

You can check here about the clean template

 

Thanks! I've missed that

[crescent]

I have exactly same problems like stated here, i tried everything, any solution?

 

I also have the same issue. Have performed all the tasks within this post but still am presented with 'Invalid Token'

Looks like this patch caused more problems than fix problems.

[pegazhosting]

There is also problem if you have multiple currencies.

It will show any other currency you select in PRIMARY currency, but the price will be diffirent.

BIG PROBLEMS!

 

- - - Updated - - -

 

WHMSC staff must fix this immediately, lot troubles in our business!

 

- - - Updated - - -

 

Guys, here is the patch for currency problem.

http://forums.whmcs.com/showthread.php?81910-Case-3363-v5-2-13-amp-v5-1-14-Currency-switching-issue

[greghl]

There is also problem if you have multiple currencies.

It will show any other currency you select in PRIMARY currency, but the price will be diffirent.

BIG PROBLEMS!

 

- - - Updated - - -

 

WHMSC staff must fix this immediately, lot troubles in our business!

 

- - - Updated - - -

 

Guys, here is the patch for currency problem.

http://forums.whmcs.com/showthread.php?81910-Case-3363-v5-2-13-amp-v5-1-14-Currency-switching-issue

 

Matt posted this in WHT regarding a hot-fix for the currency switching issue::

 

http://www.webhostingtalk.com/showpost.php?p=8921655&postcount=49

 

It is a single replacement includes/functions.php file.

 

Hope it helps.

[bigsean]

same issue here, cleared templates_c and getting invalid token on whois lookup. 5.2.13

[domania]

Same problem here cleared templates_c and getting invalid token on whois lookup. 5.2.13

[EastsideHosting]

We were getting this error as well, Other than me I'm apparently immune from the "Invalid Token" error as I've never got it.

 

Few hours later, I came to realize that I was using the "Blend" template and the staff was using the "V4" template.

Although, I switched to the V4 template myself and didn't get any errors at the point either, so I don't know.

 

We just switched everyone from V4 to Blend.

Cleared: templates_c

Cleared: CloudFlare Cache

 

Working fine now.

[gerrybakker]

I can confirm I am also getting this WHOIS token on a number of my WHMCS licenses as well.

[xperience]

+1 for same WHOIS error.

[myname]

Me too, I uploaded the previous version of whois.php and it works again. Appreciate that it defeats the object of upgrading, but I need it to work