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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25367 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6482 topics in this forum

  1. Paypal transaction hanging

    By Remitur,
    • 0 replies
    • 542 views

  2. Maxmind Fraud Protection no longer working since WHMCS 7.2

    By Hal9000,
    • 4 replies
    • 1.2k views

  3. Confirm password to continue takes me to a 404 Error

    By aknight,
    • 4 replies
    • 1.7k views

  4. Admin pop-up shows 'A connectione error...'

    By RISP,
    • 0 replies
    • 619 views

  5. WHMCS talking to Stripe

    By geekcohen,
    • 0 replies
    • 595 views

  6. Auto Renewal = true & Expired Domain Notice = send

    By lutjebroeker,
    • 2 replies
    • 693 views

  7. Support Email Greeting Incorrect

    By joshhw,
    • 2 replies
    • 842 views

  8. "No Invoice" Error

    By Daniel,
    • 0 replies
    • 685 views

  9. Domain Pricing Matrix

    By lance,
    • 1 reply
    • 793 views

  10. Client Contacts Getting CCd on All Ticket Emails

    By slable,
    • 1 reply
    • 825 views

  11. Multicraft Module | WHMCS | Error

    By PeterXonwiiXx,
    • 1 reply
    • 687 views

  12. Plesk usage statistics no longer collected since WHMCS 7.2

    By Hal9000,
    • 1 reply
    • 692 views

  13. Error on checkout after update to 7.2.2 [Urgent]

    By Rodrigo Gomes,   
    • 4 replies
    • 3.7k views

  14. WHMCS - Plesk, 502 Bad Gateway Timeout at ordering

    By nico1102,
    • 2 replies
    • 3.6k views

  15. {$product.pricing.minprice.cycle} with Monthly Pricing Breakdown enabled on v7+

    By brian!,
    • 0 replies
    • 857 views

  16. WHOIS Lookup Error for .store and .design

    By Hal9000,
    • 5 replies
    • 2.4k views

  17. Best way to generate sitemp.xml file for WHMCS

    By cyberland,   
    • 0 replies
    • 1.2k views

  18. WHMCS License Addon

    By Daniel,
    • 0 replies
    • 761 views

  19. Domain check on client side since upgrade to 7.2

    By IMCWebHost,
    • 2 replies
    • 650 views

  20. Backup Database failed since 7.2.1 update

    By schendra,
    • 3 replies
    • 958 views

  21. Domain renewals on payment no longer working since v7.2

    By Hal9000,
    • 11 replies
    • 1.2k views

  22. Sudden Error After 7.2.1 Upgrade

    By Chad,
    • 6 replies
    • 1.5k views

  23. delays in support email ticket creations

    By battles,   
    • 0 replies
    • 699 views

  24. Failed to retrieve latest version

    By TARIMEHR,
    • 4 replies
    • 2.2k views

  25. In case of PayPal: no 'New Account Information' email

    By thomasNL,   
    • 0 replies
    • 618 views
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