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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27147 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6541 topics in this forum

  1. Daily Cron Error

    By neaweb6,
    • 3 replies
    • 1.5k views

  2. Some Orders Failed to Accept

    By itzdaniel483,
    • 1 reply
    • 2.7k views

  3. 404 admin area

    By Ferreirrex,
    • 0 replies
    • 890 views

  4. backups failing

    By battles,
    • 3 replies
    • 865 views

  5. Smarty Error: Unable to load template file 'default/includes/alert.tpl'

    By vsooe,   
    • 1 reply
    • 4.3k views

  6. Local delivery error after upgrade to 7.2.2

    By buddy,
    • 0 replies
    • 848 views

  7. Cart problem on "Choose a Domain"

    By messir,
    • 3 replies
    • 1.7k views

  8. error whmcs

    By MikeRamirex,
    • 0 replies
    • 661 views

  9. Error while accepting new order

    By nixhero01,
    • 0 replies
    • 680 views

  10. 2 problems, Affliates not working correctly and Reseller accounts aren't being read from Plesk

    By solidblueliquid,   
    • 1 reply
    • 968 views

  11. Urgent support request : Attribute Package Name "unlimited" not found on server

    By snowdragon4311,
    • 2 replies
    • 1.5k views

  12. Recurring Billing through Cron Job not working any longer, why?

    By NVious,   
    • 2 replies
    • 2.2k views

  13. Authorize.net CIM Error when updating payment info

    By blogicdesigns,   
    • 0 replies
    • 1.6k views

  14. Ticket Notifications

    By Bertie,
    • 3 replies
    • 728 views

  15. Question about WHMCS stripe gateway

    By ocastaned,
    • 1 reply
    • 711 views

  16. Domainchecker is still alive on 7 ?

    By nimafire,
    • 3 replies
    • 655 views

  17. listpkgs error

    By ps25,
    • 1 reply
    • 710 views

  18. CURL Error: 35 Unknown SSL protocol error in connection to httpapi.com:443 after migrate whmcs

    By soportenetq,   
    • 1 reply
    • 8.6k views

  19. Invalid Licence During Cron

    By xinlon,
    • 1 reply
    • 752 views

  20. Wrong price

    By cedricrausch,
    • 6 replies
    • 1.2k views

  21. Check for updates no longer works since WHMCS 7.2

    By Hal9000,
    • 3 replies
    • 1.3k views

  22. JSON not installed error, but JSON IS there!

    By iHelpersLLC,
    • 1 reply
    • 5.4k views

  23. Fatal Error

    By MaikelVE,
    • 2 replies
    • 3.9k views

  24. Ticket System - Customer Response Showing Incorrect Time

    By tommyquang,
    • 1 reply
    • 1.2k views

  25. User login errors but is using the correct info, I can log into their account fine.

    By maestroc,
    • 0 replies
    • 614 views
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