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R-n-R

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About R-n-R

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  1. R-n-R

    domain lookup issue

    Fully understand that this is now an official BUG at WHMCS to get fixed. But wanted to add +1 this is certainly a bug on my end as well.
  2. Thank you sir! I will give this a try later this evening and see what I can do with it. Now that cracked me up! LOL! Thanks again.
  3. Hi brian! Thanks for the reply. Nothing really difficult, simple like adding some text in the header (to the right of the logo) when logged in. We played around with it some but couldn't get it to work. I am so removed now from this stuff I am a little rusty. Roy
  4. R-n-R

    Modules Garden experiences?

    Been using them for several years. Have some of their prebuilt Add-ons. One of them I could never get working correctly, so just trashed it spent a ton of time with support. They did seem helpful, but could never get things right with it. MG replies have been the next business day the majority of the time. But in all honesty, by the time I reply it really late their time. So reply the next day seems reasonable.
  5. Has anyone been able to develop a customer header for WHMCS client area so when a client logins they see a slightly different header? Ideas, thoughts? Thanks
  6. I have a question for those that operate (or operated) with WHMCS 7.4.2. After upgrading to WHMCS 7.4.2 from WHMCS 7.2.3 about a month before WHMCS 7.5 was released the following started to happen. When using the search field top right of the Admin area, at times (this is sporadic, never know when it happens), when searching for a Client (or products/services, Domains) and after selecting from the list of results and one clicks on one of the results, we are getting an Oops Error after clicking. First thing I did was turned on Error Display and Error logging and encountered over several days several Oops messages while using the Search. But NEVER, does any Error Messages Display or Error Logging show anything related to this error. Again this all started with the upgrade to 7.4.2. Anyone have any similar experience or know if this was a bug in 7.4? Thanks for any feedback. Roy
  7. Hi Brian! Thank you sir, forgot to check there, added and all is good.
  8. Here is the Problem, WHMCS Time is 5 hours ahead of local time (CDT) and this time of year CDT is -5 of UTC time. This problem started for some strange reason about a week ago. The server (dedicated) time is set to CDT (Chicago USA) PHP is also set to CDT (Chicago USA) A special php.ini file was created set to CDT (Chicago USA) But despite all those settings for time WHMCS is STILL showing 5 hours ahead. Yes, I do have a Ticket with WHMCS, and all they have confirmed so far is the CRON is activating.... LOL, that was never a problem, the problem is the WHMCS Time is off by 5 hours. Still waiting on a reply. Not sure if it's related to WHMCS 7.2.3, our current install, but this problem as well as another problem (which was fixed) have started since upgrade to WHMCS 7.2.3 from 7.1.2. I have run out of ideas.. Any ideas or thoughts would be helpful. Thanks!
  9. Having a weird and unique issue and no one seems to be able to figure out what is going one, this includes WHMCS support, Modules Garden, and our Server Admin team. The full story and issue: I have Modules Garden adding some simple additions to a Module they have had out for some time. All is going well. The all started on WHMCS 7.1.2 using PHP 5.6.x., The an upgrade (using the automatic upgrade system) to WHMCS 7.2.3 after that upgrade is when the issues with the "Order Summary" box on the Configure page of the checkout process. Both ModulesGarden and WHMCS support provided a screen shot I am added to this post that behind the scenes when calling (Method: GET) cart.php?a=add&pid=XXX a 500 Internal Server Error is generated. I reported this to my Server team and originally they made a slight adjustment of permissions 750 of files as suPHP doesn't like that permission and could possibly cause problems. But that change didn't have any effect on this problem. The Server Team looked at all the logs and nothing was being recorded and all. So after some more research that this is ONLY happening with Products/Services not domain name only purchases and just now found out that one of my products out of many isn't showing this problem. The "Order Summary" box is working just fine. But I switch to another product and the issue is happening. And yes, ALL my Addon modules have been deactivated to see if an Addon might be causing this. And deactivating ALL of them hasn't caused any change in this problem. I know there are people out there smarter than I, if you might have any ideas as to a cause/solution, I am all ears. So far nothing we try is working. And as I am typing this, now I have been told on our Products/Services > Products/Services page we are now getting an Opps! page. </sigh> Any ideas or help would be appreciated that you wish to pass along. And I thank you in advance. Roy
  10. I would like to find out if anyone knows of anyone writing a script that would make a backup up of a cPanel account (full backup) right before WHMCS sends over the termination request to terminate a cPanel account. I have never thought this to be an issue, but twice this year already, I have WHMCS terminate cPanel accounts after they are 90 days past due. And twice this year already within a day or so of termination the clients call up and say they want their sites back, but of course they do not have backups of their sites. In this case both clients were lucky our R1Soft backup server still had a copy of their site on the backup server and we where able to restore, but it would have been easier if there were a full cPanel backup. So that got me thinking it would be nice if a full cPanel backup was made right before the termination and just stored someplace on the server owned by root, and we can clean them off from time to time as needed. Any ideas or know of someone? Thanks Roy
  11. @brain! Thanks for spending your time and working on this. I watched the video, and that got my brain working on how I could use it, not with server configuration, but same principle. Nice work so far. Roy
  12. R-n-R

    cannot send mail via TLS

    @snake is the smtp server on the same server as WHMCS? If not, one thing I found was PORT 465 was blocked outbound when we set up ours a while back. But understand you are using 25. I would try SSL PORT 465 (confirm open outbound) and make sure Mail Encoding is set to 8bit (and making sure Mail Type is SMTP). That is what we are using at the moment. Good luck to you.
  13. R-n-R

    whmcs live chat - agent reporting

    Haven't used Live Chat yet. Have been strongly considering it of late. I too would like to hear from others that have been using Live Chat for a while.
  14. Let me clarify that it can be done, but you are going to need a bridge to do this. Pro's and Con's to using a WHMCS - WordPress Bridge. We are actually using WHMCS as a powerful Membership site manager for WordPress. And yes merging both the WordPress theme with the WordPress theme. However, I highly recommend you use a WordPress Bootstrap theme if you are going to make it work with the WHMCS Six theme. There are several bridges out there, you might take a look at i-plugins.com, which is the one we use. For our hosting site we do not use it.
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