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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35176 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6599 topics in this forum

  1. White Page after Adding Domain

    By Bertie,
    • 4 replies
    • 1.1k views

  2. blank page after upgrade to 7.5.0

    By bedet,
    • 2 replies
    • 976 views

  3. Error code: 1014. Error message - Plesk integration

    By Prachi,
    • 1 reply
    • 1.6k views

  4. My clients can't login

    By Bridgett,   
    • 12 replies
    • 10.9k views

  5. Product Next Due Date not updated after invoice creations

    By mpw,
    • 0 replies
    • 714 views

  6. All products after add to card broken after update

    By battles,   
    • 2 replies
    • 2k views

  7. support tickets issue for 25+ tickets

    By Ian Hitt,
    • 3 replies
    • 868 views

  8. Domain renewals page: Uncaught TypeError: WHMCS.utils.getRouteUrl is not a function at recalculateRenewalTotals

    By glenn,
    • 3 replies
    • 1.9k views

  9. htaccess code killing domain searches

    By Daskew78,
    • 3 replies
    • 1.2k views

  10. getting error on whmcs domain Availability

    By Alucard2008,
    • 10 replies
    • 3.3k views

  11. whmcsBaseUrl is not defined

    By Kirill,
    • 6 replies
    • 3.2k views

  12. Bank Account Text Fields Not Showing In Checkout Page

    By Bishal,
    • 5 replies
    • 1.1k views

  13. Prepared statement needs to be re-prepared

    By andrei1989,
    • 0 replies
    • 847 views

  14. Check WHMCS version without logging into admin

    By sanfran1,
    • 2 replies
    • 3.2k views

  15. upgraded our system to 7.5 version exception 'Whoops\Exception\ErrorException' with message 'Cannot redeclare loadgatewaymodule()' in :0

    By noufel,
    • 4 replies
    • 3.8k views

  16. Password with a strength rating of 95 or higher.

    By skins,
    • 4 replies
    • 1.2k views

  17. Parmeter missing username

    By johnnybgoodwin,   
    • 15 replies
    • 5.3k views

  18. ERROR: INVALID BILLING CYCLE

    By Dexterity Logics,
    • 1 reply
    • 1.2k views

  19. Can't login on mobile

    By BLHosting,
    • 2 replies
    • 924 views

  20. Order Summary - Tax rule error

    By johnmg007,
    • 1 reply
    • 1.2k views

  21. Warnings in Admin Section.

    By MartinPorter,
    • 1 reply
    • 755 views

  22. Domain Add to Cart button don't work in Standard Cart

    By aquiss,
    • 4 replies
    • 2.5k views

  23. password problems to administrative area.

    By MartinPorter,
    • 6 replies
    • 3.1k views

  24. Update 7.5.0

    By Chad,
    • 1 reply
    • 1.9k views

  25. Exhausting Memory ≥ 2GB

    By inteldigital,
    • 7 replies
    • 2.5k views
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