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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34754 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6597 topics in this forum

  1. Error code: 1014. Error message - Plesk integration

    By Prachi,
    • 1 reply
    • 1.6k views

  2. My clients can't login

    By Bridgett,   
    • 12 replies
    • 10.6k views

  3. Product Next Due Date not updated after invoice creations

    By mpw,
    • 0 replies
    • 682 views

  4. All products after add to card broken after update

    By battles,   
    • 2 replies
    • 2k views

  5. support tickets issue for 25+ tickets

    By Ian Hitt,
    • 3 replies
    • 807 views

  6. Domain renewals page: Uncaught TypeError: WHMCS.utils.getRouteUrl is not a function at recalculateRenewalTotals

    By glenn,
    • 3 replies
    • 1.9k views

  7. htaccess code killing domain searches

    By Daskew78,
    • 3 replies
    • 1.1k views

  8. getting error on whmcs domain Availability

    By Alucard2008,
    • 10 replies
    • 3.3k views

  9. whmcsBaseUrl is not defined

    By Kirill,
    • 6 replies
    • 3.1k views

  10. Bank Account Text Fields Not Showing In Checkout Page

    By Bishal,
    • 5 replies
    • 1k views

  11. Prepared statement needs to be re-prepared

    By andrei1989,
    • 0 replies
    • 831 views

  12. Check WHMCS version without logging into admin

    By sanfran1,
    • 2 replies
    • 3.1k views

  13. upgraded our system to 7.5 version exception 'Whoops\Exception\ErrorException' with message 'Cannot redeclare loadgatewaymodule()' in :0

    By noufel,
    • 4 replies
    • 3.7k views

  14. Password with a strength rating of 95 or higher.

    By skins,
    • 4 replies
    • 1.1k views

  15. Parmeter missing username

    By johnnybgoodwin,   
    • 15 replies
    • 5.2k views

  16. ERROR: INVALID BILLING CYCLE

    By Dexterity Logics,
    • 1 reply
    • 1.1k views

  17. Can't login on mobile

    By BLHosting,
    • 2 replies
    • 885 views

  18. Order Summary - Tax rule error

    By johnmg007,
    • 1 reply
    • 1.2k views

  19. Warnings in Admin Section.

    By MartinPorter,
    • 1 reply
    • 737 views

  20. Domain Add to Cart button don't work in Standard Cart

    By aquiss,
    • 4 replies
    • 2.4k views

  21. password problems to administrative area.

    By MartinPorter,
    • 6 replies
    • 3k views

  22. Update 7.5.0

    By Chad,
    • 1 reply
    • 1.9k views

  23. Exhausting Memory ≥ 2GB

    By inteldigital,
    • 7 replies
    • 2.4k views

  24. Problem with error 500

    By Walas Lima,
    • 4 replies
    • 4.9k views

  25. Debugging DailyCronJob hook

    By Kirill,
    • 0 replies
    • 1.7k views
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