domain name auto renew/auto payment capture

[sf23103]

A client has turned on 'auto renew' for a number of domain names.  The client believed that this meant that the domain would auto-renew with their credit card payment, however it appears it just means that it will be invoiced.  Is there a way for the client to turn on auto payment for domain names?

Thanks!

[leemahoney3]

Should work if they have a valid card on file, Auto CC Processing is enabled and the domain in question has it's billing method set to Credit/Debit card.

[TheHackRepairGuy]

Anything come of this?
You figured out how to auto renew client's domains if CC set and auto-renew enabled?

[leemahoney3]

Unless your settings dictate otherwise, or the client has automatic CC processing switched off, I'd imagine the payment attempt would be automatic on the invoice close to the due date.

Which payment gateway is the client using?

[DennisHermannsen]

1 hour ago, leemahoney3 said:

Unless your settings dictate otherwise, or the client has automatic CC processing switched off, I'd imagine the payment attempt would be automatic on the invoice close to the due date.

Correct. WHMCS will attempt to capture the payment on the due date. If that fails (or if the cron for some reason doesn't run on that date), WHMCS will attempt to capture again after a week. This will continue for however many weeks you have configured in WHMCS under "Automation Settings".