Is there a way to choose the emails being sent to clients at a certain client action?
When a new client places an order, (Hosting + Domain) in WHMCS, the client gets 6 emails.
Client sign up email
Invoice Payment Confirmation
Hosting account welcome e-mail
Domain Registration Confirmation
I like to minimize this. Disabling email(s) at the System settings > Email Templates does not seem to be the right way.
When I, for example, disable the “Invoice created” email, so the new customer won't get this email at the ordering action.
Then, I guess other existing customers do not receive the “Invoice created” email when there is a service or product due.
I oversee something inside WHMCS to send chosen emails on certain actions on auto pilot...
I was testing my licensing addon, and i deleted the product associated with a assigned license.
It was removed from the test client portal, but now under addons>license manager, i have a license i cant remove since there is no remove/delete button.
Am i missing something or is there another step i must do to remove the inactive license ?
Thanks for your time,
What is suspend client account?
The suspend client account module for WHMCS was created to ensure that admin can have better control over the client account for violation the policies or terms of service. In the new suspend client account module, WHMCS will have a new option beside the close account and delete account options. With this module, admin will be able to suspend and set client account for auto termination. Once the suspension has been approved, the client will receive a warning notification and will then finally automatically be suspended. The timeline for when these notifications gets sent out, as well as when the actual suspension takes place, can be set up under the client profile section. After the client has been suspended, you will have the option to pause their suspension (unsuspend the client). This will allow time for the client to make changes and send the proof of fixing the violation. When the time limit has been reached and the client has not made any changes to fix the violation, the client account will be deleted or closed depends on the setting you setup. Please note that when the client account is suspended, that the billing will not be stopped. In other words, even though the account is suspended, the client will receive their monthly invoice.
Why do you need suspend client account module?
If you fell that your clients do not follow the website policies, terms of service or there is suspicious activity in client account like logged in from another country or using a VPN. You need to act and suspense the client account and send the client a warning notification. You know that WHMCS have only 2 options in client profile and they are close account and delete account and they are not a good solution for this kind of situation.
How it works?
After activating the suspend client account you can configure the module to suit your needs by going to configuration and select the type of suspension also you can set account termination type and enter the number of days for closing or deleting the client account if suspended. You also can select the support department you want the client to contact support. From the reason messages section, you can create unlimited suspension messages or edit the existing one to use them within the module. By going to the client profile section and looking at the other actions menu, you will see suspend client account added to the menu by clicking on the link you will have the option to select a reason for suspending the account or enter a custom reason message also you can send email notification to the client about suspending the account.
3 types of suspension Logout the client if he tries to click any link 2 types of account termination Set the number of days for account termination Set the support department Suspend account reason message List suspended accounts Email notification For more details and screenshot visit the product page
By Nelson Neoh
Recently I have a custom addon module which placing order through localAPI, but it seems this limits my client to purchase 1 item at a time, which brings not so good UX.
I wish to get some input, what's the proper way to change the order placing through my custom addon module, direct to normal shopping cart.
Thank you all in advance.
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