Whmcs Invoice INR (Rupees) Symbol Error Fix

[Shivansh]

Hi Community,

Anyone help me regard this when our client is the visit our invoice in our website prohosty.com then Rupees Symbol is working Fine See this screenshot http://prntscr.com/myl1j4 and 

if client download invoices then rupees symbols change into "?" symbol see this screenshot http://prntscr.com/myl1r8

Please help to fix it

[Veehosty]

Same Issue 😫  Please give Me Solution

[RAJ MEHTO]

1 hour ago, Shivansh said:

Hi Community,

Anyone help me regard this when our client is the visit our invoice in our website prohosty.com then Rupees Symbol is working Fine See this screenshot http://prntscr.com/myl1j4 and 

if client download invoices then rupees symbols change into "?" symbol see this screenshot http://prntscr.com/myl1r8

Please help to fix it

Some problem facing bro 

[brian!]

5 hours ago, RAJ MEHTO said:

Please help to fix it

basically, you need to change the font used in the PDF invoice from the settings...

https://help.whmcs.com/m/troubleshooting/l/705073-troubleshooting-question-marks-in-pdf-invoices-quotes

Quote

This article explains how to resolve the problem where PDF versions of invoices or quotes contain question marks in place of letters.

The following screenshot illustrates the symptoms:

To resolve this:

1. Navigate to Setup > General Settings > Invoices tab

2. Locate the PDF Font Family Setting

3. Change the setting to Freesans

4. Click Save Changes

The text should now be displayed properly:

If the problem persists after that, it indicates that the characters in use are not supported by any of the default PDF fonts included in WHMCS.

The next step is to download and install the dejavusans font. Please refer to Installing Additional Fonts for instructions.

 

[Shivansh]

10 minutes ago, brian! said:

basically, you need to change the font used in the PDF invoice from the settings...

https://help.whmcs.com/m/troubleshooting/l/705073-troubleshooting-question-marks-in-pdf-invoices-quotes

 

Thanks for Support ❤️

[Surendra]

Use This font in your invoice section "Dejavusans"

 

hope your problem solves

[Biswashost]

Hello, in my case BDT symbol not showing correctly. I tried all fonts that whmcs invoice setting page have but still problem not solved. Font's broken only if i download the invoice but if i saw it from our site then it's ok. 

[brian!]

On 09/05/2020 at 17:02, Benjamin Biswas said:

Hello, in my case BDT symbol not showing correctly. I tried all fonts that whmcs invoice setting page have but still problem not solved. Font's broken only if i download the invoice but if i saw it from our site then it's ok. 

it might be worth reporting this as a bug to WHMCS - it's possible the freesans PDF font needs recompiling as it seems to be missing the bold version of the BDT symbol...

you can fix it in the PDF template by removing the bold styling from the totals and transaction output rows..

[Biswashost]

@brian, thank you so much. Temporary I solved the issue & will report this issue as a bug soon.

Edited May 10, 2020 by Benjamin Biswas

[karthiksg]

same issue not fixed even after changing fonts

[brian!]

23 hours ago, karthiksg said:

same issue not fixed even after changing fonts

then as benjamin did, you might need to edit the pdf template to remove the bold styling from the totals output.

if he reported it as a bug, then this will either need to be hotfixed, or a solution might not be published until v8 is released.. depending on if WHMCS feel there are sufficient bugs in the current release to justify a v7.10.3 maintenance update - only they will know.

[Arun Kannan]

Dejavusans font is working in my case,

am using latest version 7.10.2