How to view overages on yearly invoicing

[iHelpersLLC]

Is there any way for either the admin or client to see their current disk/bandwidth overage charges? Particularly for clients that are invoiced yearly, so they don't get a big surprise ? 

Edited November 7, 2017 by iHelpersLLC

[WHMCS ChrisD]

Hey @iHelpersLLC

Which control panel are you using? Generally if you use the Six Theme and cPanel the client area will show this information

[iHelpersLLC]

Using SIX Theme and cPanel..

So where in the client area would this be, as, I see nothing about it anywhere, including under Billing and Invoices.

[WHMCS ChrisD]

Generally, if they look at their Product they should see bars showing how much bandwidth and disk space has been used, are you not seeing this?

[iHelpersLLC]

Yes, i see the bandwidth and disk usage, but that is not what i’m looking for. I am looking for cumulative billing charges for bandwidth/disk overages for clients that are invoiced annually.

Example:
Jane paid her bill for 1 year last January. Next due date is January 2018. In March, June, and August she has overage charges totaling $150 - she doesnt know this because she wont see a bill again until January 2018.  HOW can she see how much she currently owes for those charges?

Clients that pay every month get their overage bill every month as part of their invoice. Clients that pay annually get a big overage surprise added into their yearly invoice -  this is what we would like to see throughout the year.

[WHMCS ChrisD]

Hey @iHelpersLLC

Thanks for the clarification, out of the box, I don't believe we have a way to display that you may need to create your own Client Area widget that pulls this information from the database and displays it.