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Found 2 results

  1. Is there any way for either the admin or client to see their current disk/bandwidth overage charges? Particularly for clients that are invoiced yearly, so they don't get a big surprise ?
  2. Hello, We have a customer with a hosting package that includes 10GB of bandwidth. They also have 10GB upgrade they are paying for providing a total allowance of 20GB. They consumed a total of 39GB, and were billed for 29GB of bandwidth at the rate setup for the product under overages & billing. WHMCS indicates that the system does not calculate/include any upgrades when calculating the overage fee's. This sounds entirely strange. You would think if they are paying for 20GB total, it would have only billed them for 19GB overage, but that's not how it works. How is everyone else dealing with this? We use the Plesk module.
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