kindnation Posted April 29, 2016 Share Posted April 29, 2016 You can't manage your own customers if you use Reseller Club. Reseller Club uses their own modified WHMCS, and want you to log in to their WHMCS to manage your Sub-Resellers and customers. You have to transfer funds to your Sub-Reseller's account, and then transfer funds to the customer's account, all from their WHMCS panel to get anything to work. You can't do it from your own WHMCS. The only reason WHMCS partnered with ResellerClub, is because they get a cut when you add funds to their account. Don't use them, unless you want to waste time and experience terrible support. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted May 1, 2016 Share Posted May 1, 2016 You can't manage your own customers if you use Reseller Club. Reseller Club uses their own modified WHMCS, and want you to log in to their WHMCS to manage your Sub-Resellers and customers. You have to transfer funds to your Sub-Reseller's account, and then transfer funds to the customer's account, all from their WHMCS panel to get anything to work. You can't do it from your own WHMCS. The only reason WHMCS partnered with ResellerClub, is because they get a cut when you add funds to their account. Don't use them, unless you want to waste time and experience terrible support. Resellerclub are great. it looks like you signed up through WHMCS who are the resellerclub reseller and you are just a sub reseller. It is far better to join Resellerclub direct. you will get better prices and easier to manage 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 2, 2016 WHMCS Support Manager Share Posted May 2, 2016 Hi, I'm sure ResellerClub will welcome your feedback. The ResellerClub account provided by us provide the exact same Myorderbox control panel to manage your accounts, domains and sub-accounts as if you went directly. I would describe this control panel as 'functional'. We have also used our buying power to offer lower introductory prices that you would be able to obtain by going directly with ResellerClub without the need for any initial deposit. 0 Quote Link to comment Share on other sites More sharing options...
blakeh Posted May 5, 2016 Share Posted May 5, 2016 They're owned by EIG, that's enough for me to stay away. 0 Quote Link to comment Share on other sites More sharing options...
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